Jorge Marroquin

Larry met all our expectations. No pressure and he answered all of our questions, even after we made the purchase and drove home. Any questions or concerns we had afterwards, he too No pressure and he answered all of our questions, even after we made the purchase and drove home. Any questions or concerns we had afterwards, he took care of by simply contacting him by phone or text. He always responds immediately or returns the call with a follow up. We really enjoyed working with Larry, he is a very friendly and knowledgeable person who is easy to speak to and connect with. We like his sincerity and honest approach towards us as a customer. Larry helped make our purchase a more relaxing and enjoyabl experience, we really appreciate that. Thank you Larry, keep up the good work! More

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My sales and pricing experience with D’Arcy Hyundai in Joliet was good, but unfortunately, the after-sales experience was extremely disappointing. At the time of purchase, the Certified Pre-Owned vehic Joliet was good, but unfortunately, the after-sales experience was extremely disappointing. At the time of purchase, the Certified Pre-Owned vehicle was missing an accessory part that I was told would be sent to me afterward. That never happened. I also raised a concern at the time of sale about a headlight that was experiencing significant fogging/condensation and was told that the issue would be covered under warranty. When I later attempted to have it addressed, that turned out not to be the case as it had been represented to me. What was most frustrating was the lack of communication and follow-through. I contacted the dealership and left messages on three separate occasions without receiving a response. On my fourth attempt, I finally reached someone who said they would look into both issues. Several weeks later, I still had not received any follow-up or resolution. Based on my experience, D’Arcy Hyundai may be worth considering if you are getting a good deal and driving off the lot with a vehicle that needs absolutely nothing further. However, I would only recommend purchasing here if you have another Hyundai dealership nearby that you are comfortable relying on for future service and warranty matters, and if you are not expecting D’Arcy to follow through on outstanding items once the sale is complete. The purchase itself went smoothly. Unfortunately, the support after the sale did not come close to matching it. More

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Jason was easy to work with. Deal was done quickly and without hassle. Finance was easy as well. Deal was done quickly and without hassle. Finance was easy as well. More

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After our previous car was totaled, we were looking for a fresh start. Zach Kraft at D’Arcy Hyundai was incredible. He turned a stressful situation into a great experience with his 'space-themed' approach th fresh start. Zach Kraft at D’Arcy Hyundai was incredible. He turned a stressful situation into a great experience with his 'space-themed' approach that my kids absolutely loved. He was professional, knowledgeable about the Santa Fe, and made the whole process seamless. If you want a dealer who treats you like family and makes the process fun, ask for Zach! More

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Raphael was awesome to work with. He made buying a car easy. He was extremely knowledgeable. He made buying a car easy. He was extremely knowledgeable. More

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The staff were very helpful. Zack is knowledgeable about the Hyundai line of vehicles. There was good communications during the purchasing process. My first point of contact was Zack is knowledgeable about the Hyundai line of vehicles. There was good communications during the purchasing process. My first point of contact was Isa, she did great. I can’t recall who I spoke to in the finance process, very good work informing me during the paperwork signing. Thanks to all. More

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Best car buying experience ever! Since we live four hours away we started the purchase of our new vehicle over the phone. Every call was great. Helpful and patient. Then we drove to Since we live four hours away we started the purchase of our new vehicle over the phone. Every call was great. Helpful and patient. Then we drove to the dealership. We were received at the door with a welcoming handshake. The vibe in the building was calm, friendly and businesslike, in a good way. Top notch job, D'Arcy! More

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Carla Rivera was great to deal with. The whole process went smoothly from sales to finance with Jorge. Picked up the new car the same night. Thanks for a great experience! The whole process went smoothly from sales to finance with Jorge. Picked up the new car the same night. Thanks for a great experience! More

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Very good experience! Very friendly & determined to get the sale finalized in a rapid manner. Very friendly & determined to get the sale finalized in a rapid manner. More

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Paola Guzman responded to our initial email request in a matter of minutes. This prompt reply brought us to D'Arcy. ( Thank You Paola) This was our first ever visit to a Hyundai dealership. Our purchase we matter of minutes. This prompt reply brought us to D'Arcy. ( Thank You Paola) This was our first ever visit to a Hyundai dealership. Our purchase went well and we had a positive experience. Jorge Marroquin in finance was very kind and helpful while making a decision on a service contract. ( Thank You Jorge) John Miniuk fulfilled our requests and went above and beyond thanking us for our business. ( Thank You John) More

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