Jose Acevedo

I had an outstanding experience working with Charlie Epting at Ferman Mazda! From the moment I walked in, Charlie greeted me with a warm, friendly smile and immediately made me feel comfortable. His pro Epting at Ferman Mazda! From the moment I walked in, Charlie greeted me with a warm, friendly smile and immediately made me feel comfortable. His professionalism, product knowledge, and genuine care for his customers were evident throughout the entire process. He took the time to understand my needs, answered all my questions patiently, and never pressured me into making a decision. Charlie went above and beyond to ensure everything was smooth and stress-free, and he made sure I left with the perfect vehicle for me. His dedication and honesty truly set him apart from other salespeople I’ve encountered. If you’re in the market for a new or used vehicle, I highly recommend asking for Charlie Epting at Ferman Mazda—you won’t be disappointed! More

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Charlie's the best! Very kind very helpful and understanding. Mazda is a great dealership! Very kind very helpful and understanding. Mazda is a great dealership! More

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Charlie is fantastic! From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career durin From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career during our long wait. He respected every word I said and our limits on making a deal. This was my 18 year old son’s very first purchase on his own, he secured his own financing ahead of time. Charlie respected that, he was more like a human and a fellow parent than a salesman. I wish I could say that for the finance guy in the back. I hope they’re not all the same. It was very sales pitched, even though we were supposed to to be done and signing papers, he was aggressive for a sale of their maintenance packages expecting my son to over extend himself and pay interest on garbage packages. He wanted to re pull my son’s credit and shop for financing when we were already done. It felt really greedy. When I finally put my foot down that we were not interested in anything except signing, his attitude changed to cold and basically rude. He stole the joy from us during an important and special moment for our son just for his own gain. No thank you, means no thank you. Thankfully we had such wonderful treatment from Charlie, he overall made the experience a pleasure. As it should be. If you happen to see Charlie, don’t forget to thank him for his service. 🇺🇸🫡 More

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