Jose Carpio

Hello, I bought 2025 Ram 1500 right before Thanksgiving and on my way home I stopped at gas station and when I was trying to leave my car didn’t start! It was a very late time closer to midnight and the me and on my way home I stopped at gas station and when I was trying to leave my car didn’t start! It was a very late time closer to midnight and the message on the display was showing that “key has left the vehicle “ while key was in my pocket. After few hours keep trying to start the car I was able to do so when my car key was closed to start / stop button. I brought car back to the dealer the very next day and after few hours spending at the dealership I was told that my car keys were reorder and I should get them in the few days and since then no one called me back I did call almost every day asking for help but no result. Right now it takes time to start the car but every other minute vehicle makes loud noise that key has left the vehicle! Additionally I spoke to finance manager and she ensured me that she will take care of me but after receiving my missing phone bill she stopped answering me calls and messages. This approach reminds me a simple formula “ We will promise you best service and terms but after you signed the contract no one cares and I’m thinking it’s wrong approach “ My car sitting in the parking lot for 10 straight days I’m thinking how I can return this car back and go to another dealer who can take care of his customers. I’m very, very disappointed! I didn’t brought this issue to the public chats but I’m thinking about if dealer won’t do anything until next few days I’ll bring it life by Christmas. If anyone who can help me reading this message my phone number is 954-294-2394 Rodion Shatskyy I still seeking for help. More

by rodi0 Verified Customer Verified Customer

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Great experience. Thorough, from sales to finance. Did not waste my time. Very professional team. Thorough, from sales to finance. Did not waste my time. Very professional team. More

by arlugo65 Verified Customer Verified Customer

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I don’t recommend this dealer to anyone. I bought a car with them, not only they were trying to scam me with so many services offered also they gave me the car with a quarter gas tank. Since I bought a car with them, not only they were trying to scam me with so many services offered also they gave me the car with a quarter gas tank. Since it was late with 2 kids with me, I didn’t even pay attention. Moreover, I traded my car for $1500 that should be added on the down payment until I got home I realized they got my car for free. Those people are scammers More

by Verlandy Etienne Verified Customer Verified Customer

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New Management team and everyone in meetings… horrible experience after 4.5 hours . We couldn’t get old car or leave experience after 4.5 hours . We couldn’t get old car or leave More

by bturkington44 Verified Customer Verified Customer

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Arrigo Sawgrass has taken care of me with excellent JEEP Vehicles for over 10 years. Vehicles for over 10 years. More

by TERRYKOLLMAN Verified Customer Verified Customer

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Alex was amazing did exactly what I wanted and did not waste time nor did I feel pushed waste time nor did I feel pushed More

by whalen3673 Verified Customer Verified Customer

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Excelente servicio, solo una crítica constructiva deberían entrenar más al personal sobre la diferencia entre los modelos de RAM , del resto muy bien deberían entrenar más al personal sobre la diferencia entre los modelos de RAM , del resto muy bien More

by GROUP F & L LLC Verified Customer Verified Customer

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A car listed for less than $21K ended up almost $33K out-the-door. I would advise any potential buyer not to sign any document without knowing the final cost of the vehicle you’re buying. They will add out-the-door. I would advise any potential buyer not to sign any document without knowing the final cost of the vehicle you’re buying. They will add a lot fees. You need to be wise not to accept them. At the end, I bought the vehicle by rejecting all the extra fees. Make sure you have pre-approval from your bank before buying there, otherwise they will try to convince you with their own financing which is way higher than other financial institutions. Since I purchased the car at night, in the morning the next day I checked they didn’t even fill in the gas tank. The wiper fluid tank almost empty that makes me think that the car wasn’t serviced. Now I have to take the car to service it before driving it. Not a good experience at all. More

by Verlandy Etienne Verified Customer Verified Customer

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Very a great salesman. Nigel got us the deal we were looking for. on the vehicle we wanted. Wasn’t too crazy about the tall guy that we saw secondly. He did all of our pap Nigel got us the deal we were looking for. on the vehicle we wanted. Wasn’t too crazy about the tall guy that we saw secondly. He did all of our paperwork that was not very cordial. I would’ve liked a better explanation of what I was signing for then he offered. Overall good experience. More

by kman5252 Verified Customer Verified Customer

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They are so professional and helpful They were super professional, attentive to all our needs, helped us with everything, and were very friendly. professional, attentive to all our needs, helped us with everything, and were very friendly. More

by Claluabad Verified Customer Verified Customer

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