Jose Cepeda | Page 24

Great experience!!! So far the best experience I have had buying a car. Our salesman Carlos Garces was great, friendly, helpful and kind. Great costumer service, I will d So far the best experience I have had buying a car. Our salesman Carlos Garces was great, friendly, helpful and kind. Great costumer service, I will definitely buy another car from this dealership. Thanks again to all the Universal Hyundai team, i am very happy with my new 2015 Hyundai Sonata!! More

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Great experience Our experience at the dealership was excelent and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Ca Our experience at the dealership was excelent and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Carlos took care of us and made sure we were taken care of. Thanks for everything More

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Outstanding service This dealership has excellent service, the car is working perfectly, excellent warranty and the sales man Carlos Villamil and Jose from management gav This dealership has excellent service, the car is working perfectly, excellent warranty and the sales man Carlos Villamil and Jose from management gave me an outstanding service, I will buy my next car from this dealership for sure! More

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Gteat experience Is the best experience ever buying a car relly profesional i really recomend carlos garces and his manager jose cepeda, the made the best and easy pro Is the best experience ever buying a car relly profesional i really recomend carlos garces and his manager jose cepeda, the made the best and easy process on car purchased too profesional and hosnestly i recomend them to every body More

by JRSUAZO0228 Verified Customer Verified Customer

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Best car purchasing experience in over 30 years! The key to being a great sales team is understanding your buyer's wants and needs. I wanted to stay in a certain budget because I wasn't prepared to The key to being a great sales team is understanding your buyer's wants and needs. I wanted to stay in a certain budget because I wasn't prepared to purchase a car. I totaled my car and thus had to make a purchase. I've never owned a Hyundai before, and the salesman helped me buy a higher level car for the lower level price. The whole team addressed every concern I had, and I highly recommend them. Although their first language was clearly Spanish, they addressed me in English because I spoke to them in English. Even after seeing my husband was hispanic, they continued to acknowledge that I was purchasing the car; not my husband and therefore addressed me, not my husband. When I expressed to the sales representative that I didn't want the buying process to take all day, he expedited the process, and I was driving out with my new vehicle in less than 2 hours! More

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Best experience ever Carlos villamil took the liberty of helping me understand my vehicle options that accommodated my current needs. Carlos when above and beyond to ensu Carlos villamil took the liberty of helping me understand my vehicle options that accommodated my current needs. Carlos when above and beyond to ensure my questions were answered. This was my very first experience I can say I was happy when purchasing a vehicle. More

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Awesome Sales Person!!!!! My friend bought her Hyundai, Elantra with Alexandra Martinez and she had such a good experience that when I mentioned I was in the market for a new v My friend bought her Hyundai, Elantra with Alexandra Martinez and she had such a good experience that when I mentioned I was in the market for a new vehicle she did not hesitate to recommend her. Aleaxandra answered all my questions and made my buying experience a very pleasant one. Very knowledgeable, friendly and eager to help. I am now the happy owner of a 2016 Hyundai, Elantra. I will not hesitate to recommend and go back for my next vehicle purchase. Thank you Alexandra!!!! More

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great folks!!! My sales person has sold three cars to me and is always great at taking care of my needs and getting the process done in a minimal amount of time. He My sales person has sold three cars to me and is always great at taking care of my needs and getting the process done in a minimal amount of time. He demonstrates great customer service and I would recommend him to all my family and friends. More

by REYZAPATA14 Verified Customer Verified Customer

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Pleasant leasing experience Profesional service, meeting my needs and expectations. Friendly and courteous staff, not aggressive sales people, willing to go the extra mile to mak Profesional service, meeting my needs and expectations. Friendly and courteous staff, not aggressive sales people, willing to go the extra mile to make sure customer is fully satisfied and gets the best deal possible. More

by HARVEYPEREZ_2000 Verified Customer Verified Customer

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Wonderful Experience John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great experience ! More

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