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Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
130 Reviews
4.7

130 Reviews

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130 Reviews of Jose Cruz

July 21, 2025

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Employee Rating

The dealership is very clean and welcoming atmosphere. The decor and lighting are fantastic. The coffee is always a plus! More

by TONYASMITH740
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Pope

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Jul 21, 2025

Lake Chevrolet responded

Thank you, Tonya! We're happy to hear that you enjoyed the clean and welcoming atmosphere at Lake Chevrolet. It's great to know you appreciated the decor, lighting, and our coffee. We look forward to seeing you again on your next visit. Sincerely, The Team at Lake Chevrolet

July 17, 2025

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Employee Rating

Very professional and very quick service and absolute pleasure to work with will continue to use Lake Chevrolet for all my automotive needs. More

by NA13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, Alan Scherer

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Jul 17, 2025

Lake Chevrolet responded

Thank you for your feedback! We’re happy to hear that you experienced professional and quick service during your visit to Lake Chevrolet. It's always a pleasure to serve you, and we appreciate your loyalty. We look forward to assisting you with all your automotive needs in the future. Sincerely, The Team at Lake Chevrolet

July 14, 2025

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Cameron was a fantastic help! I had a recall on my car and he made the process so quick and efficient. I’m very grateful for him. Would definitely come back again for future maint More

by Katelyn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen

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Jul 14, 2025

Lake Chevrolet responded

Thank you, Katelyn! We’re happy to hear that Cameron was able to assist you efficiently with your recall issue at Lake Chevrolet. We appreciate your feedback and look forward to seeing you again for your future maintenance needs. Sincerely, The Team at Lake Chevrolet

July 10, 2025

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Alan was great! !! The service was excellent! I highly recommend Alan for your next service needs More

by alexgeez85
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Alan Scherer

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Jul 11, 2025

Lake Chevrolet responded

Thank you, Alex! We truly appreciate your kind words about the excellent service you received at Lake Chevrolet. We're glad to hear that Alan made a positive impact during your visit. We look forward to assisting you with your service needs again in the future! Sincerely, The Team at Lake Chevrolet

June 30, 2025

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Too slow even with an appointment! Sat for almost an hour waiting for them to even take my car back. More

by hothed519
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Service Time
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Recommend Dealer
Yes
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Jul 01, 2025

Lake Chevrolet responded

Thank you for your feedback. We understand that your experience at Lake Chevrolet did not meet your expectations regarding wait times, even with an appointment. We appreciate your patience and would like to assure you that we are always striving to improve our service. If you have further concerns or would like to discuss your experience, please feel free to reach out to us directly. Sincerely, The Team at Lake Chevrolet

June 27, 2025

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I got charged 550 for a transmission flush and that’s fine I guess but my check engine light came on and it was a wiring issue. They tried to charge me 570 out of pocket saying that max care wouldn’t cov More

by nelsontorresiw
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Madyson Black

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June 27, 2025

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My car was repaired but the communication could have been better throughout the entire process. More

by Dan
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pope

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Jun 28, 2025

Lake Chevrolet responded

Thank you for your feedback, Dan. We appreciate you taking the time to share your experience at Lake Chevrolet. While it's great to hear that your car was repaired, we understand your concerns about communication. Your input is valuable to us, and our team is continuously working to improve our processes. Please feel free to contact us directly if you have any further suggestions or need assistance. We look forward to serving you better in the future! Sincerely, The Team at Lake Chevrolet

June 21, 2025

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I’m Very Satisfied with the service at lake Chevrolet,Excellent ,Good Courtesy,100%..Yes. More

by rosita1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski

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Jun 21, 2025

Lake Chevrolet responded

Thank you for your kind words, Rosita! We're thrilled to hear that you are very satisfied with the service at Lake Chevrolet. Our team strives to provide excellent courtesy and support, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

June 13, 2025

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Friendly, good service, and reliable service, Pretty quick on oil change and replacing windshield wipers. More

by jamesjiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Lake Chevrolet responded

Thank you for your feedback! We appreciate your kind words about the friendly and reliable service you received at Lake Chevrolet. It's great to hear that you found the oil change and windshield wiper replacement to be quick and efficient. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

June 11, 2025

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Very nice Jose was awesome answered all my questions and concerns keep up the awesome work More

by Sam& Linda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Lake Chevrolet responded

Thank you for your kind words, Sam and Linda! We're thrilled to hear that Jose was able to assist you and address all your questions and concerns. At Lake Chevrolet, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

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