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Jose Fernandez
Refer Me
213 Reviews
Dealership Experience
1 yr, 3 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
213 Reviews
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213 Reviews of Jose Fernandez
November 08, 2023
good costumer service bien servicio! thank you gracias recomendado para carro nuevos y usados muy cerca de new york thank you gracias recomendado para carro nuevos y usados muy cerca de new york More
by ninocassanello
Verified CustomerOther Employees Tagged: Mike Gagliardi, Bob Maggia
Helpful 
November 06, 2023
Super easy to schedule service. ..I was in and out within 2 hours for a fuel pump replacement. ..I was in and out within 2 hours for a fuel pump replacement. More
by LANAI.SYLVAIN
Other Employees Tagged: Mike Gagliardi, Bob Maggia
November 01, 2023
Amazing quick work. Came early and was serviced immediately and explained all concerns I had with a conversation. Came early and was serviced immediately and explained all concerns I had with a conversation. More
by DOMINIQUEMARTINEZ
Other Employees Tagged: Mike Gagliardi, Bob Maggia
October 29, 2023
Optube un buen servicio , el tiempo de espera fue razonable y me respondieron todas mis dudas. razonable y me respondieron todas mis dudas. More
by DAVIDIRS1
Other Employees Tagged: Mike Gagliardi, Bob Maggia
October 24, 2023
Good overall, however just like other Japanese manufacturers they are good at changing oil and doing regular service but if you have a specific issue which requires special attention from the tech manufacturers they are good at changing oil and doing regular service but if you have a specific issue which requires special attention from the tech to diagnose/replicate then they don't care much in my opinion. I have a rear heat issue(heater is not working well on 3rd row) and explained the issue to their tech, he did not seem interested in listening to my issues and ended up changing oil and giving me a report stating that car is working as designed! My Rear heater keeps blowing strong air and never manages to wam the car and lower the fan even after one hour of driving, it keeps blowing strong air on Auto mode which is really noisy (all other cars usually lower the fan on auto mode after the car warms up). This specific issue requires a tech to spend sometime on the car and pay attention, bring another car to compare if needed. Also should have spoken to me to explain what he did and how he determined that the car is working as designated! Oil change and waiting was fine, but the place is very small and doesn't seem like what supposed to be a luxury brand service center! They don't wash cars as well, they gave me a voucher and asked me to download an app and find an in network car wash to wash my car! I don't have time to do that so I just passed on. Maybe they are renovating the place and that's why the opened section seemed so small. Overall, good service in general, but nothing special, would need to go to another dealership to diagnose my small glitches and issues that have been annoying me since day one on my 2023 QX60. More
by asatar2
Other Employees Tagged: Mike Gagliardi, Bob Maggia
October 22, 2023
Jose was attentive and very pleasant. He kept me informed. He had always been extremely helpful and he is knowledgeable He kept me informed. He had always been extremely helpful and he is knowledgeable More
by Charles Torres
Other Employees Tagged: Brandan Quinones, Mike Gagliardi, Bob Maggia
October 22, 2023
The work was completed quickly and the experience and interaction was professional, courteous and informative. Nice job Jose. interaction was professional, courteous and informative. Nice job Jose. More
by AWHANLON9
Other Employees Tagged: Jorge Hernandez
