Jose Garcia | Page 2

Abe was amazing to work with! This was the best dealer experience I’ve ever had and I drove home in my dream car. Not only do I rave to my friends and family about my car but also This was the best dealer experience I’ve ever had and I drove home in my dream car. Not only do I rave to my friends and family about my car but also the whole experience. I will be back for my next Mercedes! More

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Purchase went fine but ended up having to wait a VERY long time after the transaction occurred. long time after the transaction occurred. More

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Jose our car dealer was efficient and a gem to deal with. Very happy customer Very happy customer More

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The buying experience was very negative, GM Tom Mays was full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified full of half truths and did everything he could to discourage me from buying this car. Told me it was the dealerships policy not to accept certified checks from my credit union or bank. However, Finance Manager Charlie stated he would accept certified checks, I was not going to purchase your car until Charlie changed my mind. I don’t know what Tom’s issue, he made me feel that he is biased. More

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Mercedes-Benz of Hoffman Estates is a wonderful dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on dealership. The staff were very welcoming and the dealership was cleans down inviting. I was very impressed with our salesman Tim McGrath! I went on an extremely busy Saturday. However, I didn’t have to wait long at to be helped. From start to finish, Tim was very pleasant and I was happy to have him as our salesman. I loved the fact that he asked not only my husband his name, but also asked my daughter, and me our names as well. Tim was very professional, personable, and knowledgeable. He even reached out weeks after the sale to see how things were going with the new car and to see if we had any questions or concerns. He definitely went above and beyond my expectations and I look forward to doing business with him and this dealership again. Jose Garcia did the delivery presentation with us and he was amazing as well! There is so much to learn in the new vehicles and Jose was extremely patient, while walking us through everything. He answered all of our questions and made sure we understood how to work all of the new technology. Jose is very knowledgeable and it was a pleasure working with him. He also let us know that we can call him anytime if questions arise. If you’re looking for a Mercedes Dealership, I highly recommend Mercedes-Benz of Hoffman Estates. You won’t be disappointed! More

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Very pleased with the experience, start to finish. Piotr answered our chat inquiry immediately, we visited and purchased the same day. Charlie was terrific and had great advice. Car looked spectacular whe answered our chat inquiry immediately, we visited and purchased the same day. Charlie was terrific and had great advice. Car looked spectacular when we picked it up. Thanks so much More

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I rarely leave reviews, but every so often I'm compelled to recognize top notch service. David Bennett was terrific. Friendly and responsive. He walked me through buying my first car in Chicago in the exact to recognize top notch service. David Bennett was terrific. Friendly and responsive. He walked me through buying my first car in Chicago in the exact specs I needed. He got back to me quickly. Answered every question, no matter how dumb. I had a long wish list, and he exceeded each of them. The care I received from Jose Garcia and Tom Herwehe in the store were also exceptional. I love my car, but the team won my loyalty with warmth, humor and personalized care. 10 out of 10. More

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Friendly and courteous. As much as I dread buying cars because of the time it takes I found my experience as a first Mercedes customer to be positive. because of the time it takes I found my experience as a first Mercedes customer to be positive. More

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The sales consultant, David Bennet, and everyone I interacted with was professional, courteous and friendly. The entire buying experience from start to finish was very enjoyable. interacted with was professional, courteous and friendly. The entire buying experience from start to finish was very enjoyable. More

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We visited this dealership after flying in from Memphis. From the start of my contact with Mercedes Mike it was all 5 stars. He was so nice and very knowledgeable. He made my purchase experience so amazing. From the start of my contact with Mercedes Mike it was all 5 stars. He was so nice and very knowledgeable. He made my purchase experience so amazing. First car I purchased ever and was completely satisfied. More

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