Jose Gutierrez
Jose Gutierrez at City Limits Nissan

Jose Gutierrez

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Jose Gutierrez

March 14, 2026

Dealership Rating
Employee Rating

Had my car towed in because of reoccurring problems with it not starting. Alex explained the issue and got it corrected. I’d use them again More

by djy_1954
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos

March 11, 2026

Dealership Rating
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Love our trucks and this dealership! Great sales and great service! We will be back! More

by spesl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 14, 2026

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2026

Dealership Rating
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Customer service has significantly improved. This is my second time since the change in ownership/ management and I’m very pleased. Everything appears well organized. The workers don’t seem over More

by stsharpe26
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2026

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The person who send me the video was really good at his job , very helpful More

by laurad_lpu
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

City Limits Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2026

Dealership Rating
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They gave Great Service and I was kept informed about needed work. They made good recommendations. . More

by PATBRANDENBURG
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

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Employee Rating

Great customer service, nice waiting area if you want to remain onsite and the work is done correctly the first time! More

by maxebygm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos, Alex Ramirez

Feb 02, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and we look forward to the continued opportunity to provide you with many more happy miles! Thank you, Jason Laguna General Manager

Feb 05, 2026

City Limits Nissan responded

Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

January 21, 2026

Dealership Rating
Employee Rating

The waiting area is clean and there is plenty of space to get some work done while you’re waiting. More

by brian_aylieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

City Limits Nissan responded

Thank you for your kind review, we are glad the Service team took good care of you and we appreciate that you took the time to tell us about your visit! Have a great weekend and we hope to see you again soon! Thank you, Jason Laguna General Manager

January 18, 2026

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Employee Rating

Jose and the rest of the staff at City Limits Nissan always treat me with respect and perform services in a timely manner. More

by Tom M.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos

Jan 19, 2026

City Limits Nissan responded

We are glad to hear you had a great visit with the Service team and we appreciate you taking the time to tell us about your experience! If you have any additional questions or concerns, please don't hesitate to call us or stop by and we'd be happy to help. Thanks again and have a fantastic week! Jason Laguna General Manager

Jan 20, 2026

City Limits Nissan responded

Hi Tom, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 14, 2026

Dealership Rating
Employee Rating

Great service. I was kept informed every step of the way. He also recommended how I might qualify for a refund from Nissan for a rental car! More

by Bosquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we are glad to hear you had a great visit and will be sure to pass your comments along to the team! If you have any additional needs please feel free to call or stop by and we'd be happy to help. Thank you, Jason Laguna General Manager

Jan 16, 2026

City Limits Nissan responded

Hello, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

January 05, 2026

Dealership Rating
Employee Rating

Mr. Gutierrez was extremely professional and knowledgeable throughout the entire process. He consistently kept me informed and took the time to explain everything clearly. I truly appreciated hi More

by Jose G. Bruzon
Recommend Dealer
Yes
Jan 06, 2026

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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