Jose Martinez

I paid top kbb for a 2016 expedition that had multiple issues, accidents i was never made aware of, reached out and never heard back, paid 400 dollars for the westherstripping on the trunk that was all to issues, accidents i was never made aware of, reached out and never heard back, paid 400 dollars for the westherstripping on the trunk that was all torn across the bottom, the clicking actuators for the air conditioning, and the glitching backup camera. Definitely not doing any maintenance to used vehicles just slap a price on put it on the lot. More

by masaro392 Verified Customer Verified Customer

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Dino the Finance Guy he was so rude and un professional. He jumped to the sale and was so arrogant and so many times he said take it or leave it , Also, he was so disrespectful and difficult to deal with. A He jumped to the sale and was so arrogant and so many times he said take it or leave it , Also, he was so disrespectful and difficult to deal with. Alicia from finance was so respectful and professional. Jose was really nice and tried his best to work it out. More

by Michael Zakhary Verified Customer Verified Customer

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overall experience was ok when purchasing my new vehicle . there was a couple problems with the vehicle which were not disclosed upon purchasing it. sales rep jose told me he would take of it, but vehicle . there was a couple problems with the vehicle which were not disclosed upon purchasing it. sales rep jose told me he would take of it, but it never did. I tried to reach Jose multiple times no answer. Dillon further assisted me with my car issues. in matter of days it was taken care of. thank you! Dillon!A+++ More

by ale Verified Customer Verified Customer

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They are highly unprofessional except the sales man. They try and gouge you at every turn a $27k vehicle turned out to be 37k with all the "money making"fees they sneak in. Don't trust them. Oh and the They try and gouge you at every turn a $27k vehicle turned out to be 37k with all the "money making"fees they sneak in. Don't trust them. Oh and the truck they sold me with 150 whatever point inspection gave me a dead battery that got the truck off the lot and died. Very disappointed and will never deal with them again. More

by whiddenlaw Verified Customer Verified Customer

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Don't buy from this location. Jose in sales is dishonest to try and manipulate you into a sale you cannot afford. Then Antonio FINALLY contacts me and is nothing but rude and disr Jose in sales is dishonest to try and manipulate you into a sale you cannot afford. Then Antonio FINALLY contacts me and is nothing but rude and disrespectful, and continued with the lies. More

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Several people stepped up to assist in purchase and follow up assistance!! Jose, Mr T, Harry Whitaker were all helpful! follow up assistance!! Jose, Mr T, Harry Whitaker were all helpful! More

by johnvanvleck5 Verified Customer Verified Customer

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Bait and switch tactics when advertising vehicle online. Deceptive when explaining contracts did not say how much was being financed at any point. Just explained how much my payments would be. Deceptive when explaining contracts did not say how much was being financed at any point. Just explained how much my payments would be. More

by jayb01 Verified Customer Verified Customer

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Thank you Derrick, service advisor, for your help. Jose and sales team for finding the right truck; and your amazing team mechanics for their advice and support of my purchase; Spencer your knowledge Jose and sales team for finding the right truck; and your amazing team mechanics for their advice and support of my purchase; Spencer your knowledge was immensely helpful in making this decision. What a great team at Toyota of Tampa Bay. More

by Black Tundra Verified Customer Verified Customer

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Melissa and Jordan were so amazing! I couldn’t be more grateful for them helping me through this process. Jose and finance was also wonderful I couldn’t be more grateful for them helping me through this process. Jose and finance was also wonderful More

by donnalacount15 Verified Customer Verified Customer

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After sale, they won’t answer or return your phone calls. Purchased the vehicle with a part missing, with expectation that the Dealership would call once the part arrived. It’s been weeks with no answer to m Purchased the vehicle with a part missing, with expectation that the Dealership would call once the part arrived. It’s been weeks with no answer to my calls and messages, now I must go back to haggle over it. More

by damo2151 Verified Customer Verified Customer

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