Jose Murillo | Page 2

Everyone we interacted with was amazing. Best car buying experience I have ever had. Will definitely be back Best car buying experience I have ever had. Will definitely be back More

by lmstoner0 Verified Customer Verified Customer

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DO NOT BUY A CAR HERE. Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-of Absolute worst predatory experience, consumer fraud, and hostile intimidation. We purchased a vehicle on March 30, 2026, trading in our fully paid-off Nissan worth $2,000. Our salesperson Albert inflated our income on the credit application instead of accurately verifying our pay stubs. For over 60 days, the dealership cut off communication, failed to finalize financing, and neglected our title paperwork, forcing us to get emergency temporary tags from the DMV ourselves. Behind our back, Finance Manager Jose and the team "shotgunned" my credit with 8 separate unauthorized hard inquiries over two months, including an inquiry block just yesterday. Yesterday at 11:30 AM, GM Chad Shelton called and asked us to come in. When we arrived, they informed us our loan was denied and tried to blame us for their own finance department’s 60-day data entry errors. Sales Manager Yusef then demanded we surrender the new vehicle immediately and leave the lot completely stranded, claiming our trade-in was safely stored at the Manheim lot in Aurora. When we firmly refused to leave without our physical trade-in present, Yusef became completely hostile and aggressively got directly into my boyfriend’s face in the middle of the showroom. Chad Shelton and Yousef then threatened us with law enforcement over this civil contract dispute to force us out. We left safely with our vehicle. Afterward, we called the auction directly to check our VIN and discovered the truth: Alpine Nissan already permanently sold and disposed of our trade-in vehicle, directly violating Colorado spot-delivery laws [sbg.colorado.gov]. We have reported this illegal asset conversion directly to corporate owner Ivette Dominguez Drawe and filed a formal fraud complaint with the Colorado Auto Industry Division [sbg.colorado.gov]. Alvin, Jose, Yusef, and Chad Shelton are a disgrace. Avoid this lot at all costs. More

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Dealers were friendly and helped me find a good deal on a brand new car. brand new car. More

by emily.hutson Verified Customer Verified Customer

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From the start of getting to the actual dealership, we were greeted and assisted very quickly we were given Q He served and provided a professional customer service He was able to help with all my questio were greeted and assisted very quickly we were given Q He served and provided a professional customer service He was able to help with all my questions and find me the best fit. I will definitely be back for any other purchases Vehicle purchases. More

by Celeste R Verified Customer Verified Customer

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They was so gentle with me and my wife, they explained everything and give options and advices for us to make the best decisions for the opportunities that I have everything and give options and advices for us to make the best decisions for the opportunities that I have More

by jobeltran23 Verified Customer Verified Customer

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Very pleased with Qua making my new car buying experience quick and easy. He did a great job! Thanks Q! quick and easy. He did a great job! Thanks Q! More

by shamu.kilgore89 Verified Customer Verified Customer

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The people at Alpine Nissan were easy to deal with and no high pressure selling. Knowledgeable. Friendly. high pressure selling. Knowledgeable. Friendly. More

by jodymcgl Verified Customer Verified Customer

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They were extremely helpful and it was my first time buying a car and they made it happen buying a car and they made it happen More

by AGALLEGOS5688 Verified Customer Verified Customer

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They are amazing! I am still shocked at how fast and detailed they were, and I drove away in a 2026 Rogue! I am still shocked at how fast and detailed they were, and I drove away in a 2026 Rogue! More

by octijas Verified Customer Verified Customer

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They worked very hard on getting my car that I wanted. Which came from Utah and I’d love it. They explained very well how everything worked on the inside and everything was done that I needed like the tin Which came from Utah and I’d love it. They explained very well how everything worked on the inside and everything was done that I needed like the tinting of the windows and the clear bra. More

by tashebah Verified Customer Verified Customer

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