Jose Murillo

They did work very hard and diligently to get my son into the car that he wanted.However, when it came time to do financing and finalizing everything and getting it done.We specifically told austin that we w the car that he wanted.However, when it came time to do financing and finalizing everything and getting it done.We specifically told austin that we wanted gap insurance on this vehicle. We were told that we would be able to discuss that with the finance guy when we signed the papers.However, we never got to see a finance guy.We never went back to any finance room.We signed the papers out on the showroom floor with austin. I will take someone accountability and that is, I did not check to make sure we had gap insurance on the forms.We were signing so that was my bad.However, I would expect if you express this to somebody several times and you get told that you will be able to take care of this.And then you don't , that's not a very good experience for me. I would recommend this dealership to other people cause they did work very hard with the credit situation to get my son this vehicle, but I would give anyone extreme caution prior to signing papers, make sure that what you have asked for they actually have put into the contracts.So you don't get screwed over. More

by samcmahill42 Verified Customer Verified Customer

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very helpful and listened to our requests and worked with us to find the vehicle that worked for our price payment us to find the vehicle that worked for our price payment More

by nsdrodlin Verified Customer Verified Customer

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Ryan, Jose were very helpful and informative when purchasing my Nissan Sentra will for sure be back. purchasing my Nissan Sentra will for sure be back. More

by Alan Villegas Verified Customer Verified Customer

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David was very knowledgeable and very helpful. I appreciated his level of service, will come again. I appreciated his level of service, will come again. More

by llugo Verified Customer Verified Customer

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This dealership and all included in my purchase, not only got me in a vehicle that was much needed but also made me feel respected and comfortable with no pushy sales stuff. Everyone was awesome. . got me in a vehicle that was much needed but also made me feel respected and comfortable with no pushy sales stuff. Everyone was awesome. . More

by bobbicincobowens Verified Customer Verified Customer

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A great experience. This was a pleasure to deal with this group. Thank you all! This was a pleasure to deal with this group. Thank you all! More

by barbone35 Verified Customer Verified Customer

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Alpine always is polite and professional and I enjoy the experience when I need them experience when I need them More

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Amazing customer service, in and out in less time than expected. Great team! Well organized. expected. Great team! Well organized. More

by robertoeValles Verified Customer Verified Customer

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Really like their service very nice make you feel very welcome And took time to explain things to me very clear welcome And took time to explain things to me very clear More

by mullynema Verified Customer Verified Customer

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Great communication with the sales staff and management. Very happy to get the vehicle and deal we wanted. Always a great experience at this dealership. Very happy to get the vehicle and deal we wanted. Always a great experience at this dealership. More

by 1MLM1 Verified Customer Verified Customer

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