Jose Perez
Jose Perez at Paragon Acura

Jose Perez | Page 4

Sales and Leasing Consultant

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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48 Reviews
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48 Reviews

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48 Reviews of Jose Perez

March 12, 2015

Dealership Rating

if your in need of a new vehicle this is the place to go. Treated me and my family with much respect we are both young with a 3year old and you know how cranky kids get and instead jose perez just entertained More

by starlin_knows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2015

Paragon Acura responded

Starlin, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jose is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Best, Bill Finsilver, General Manager 718.507.3900

March 01, 2015

Dealership Rating

My experience at Paragon Acura After searching various dealerships in the Cherry Hill area of New Jersey I came across a great deal at paragon acura. I visited the dealership and wa More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian

Mar 02, 2015

Paragon Acura responded

Michelle, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jose is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

March 01, 2015

Dealership Rating

good people and good deals we were perhaps "the worst customers ever, and the pickiest" and we were not budging to what the manager and first sales person were offering us. We e More

by Dahiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2015

Paragon Acura responded

All of us at Paragon Acura congratulate you on your new Acura and appreciate the opportunity you presented to earn your business! Jose is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

February 21, 2015

Dealership Rating

Great Used Car purchase - 2011 MDX I was in the market for an MDX and came across some great deals at Paragon Acura, not to mention, their very friendly and helpful staff. Didn't take l More

by MUTAI PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Francis

Feb 23, 2015

Paragon Acura responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly customer service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that J. Perez assisted you in such a detailed and customized manner. Congratulations on your new MDX! Don’t hesitate to ask if there is anything else we can do to help you and I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Best, Bill Finsilver, General Manager 718.507.3900

July 21, 2014

Dealership Rating

Would never come back! Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To f More

by Bws1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 21, 2014

Paragon Acura responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

Jul 22, 2014

Paragon Acura responded

I would like to apologize on behalf of the service team for your experience with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint, lied or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

Jul 21, 2014

Bws1234 responded

There is no need Becuase I have purchased a car else where now. But I think your employees need to be more professional and call customers back and also not tell them to txt message them . Thank you for your concern though .

June 19, 2014

Dealership Rating

Best sales and leasing consultant at Paragon Acura After having a not so pleasant experience with other sales consultant that no longer works at the dealer, Jose made me believe in this dealer again. J More

by poosha01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2014

Paragon Acura responded

Thank you for sharing your experience with us. I do apologize for the past difficulties you experienced but I'm glad to hear that things have been smoothed over by Jose, and he is a valuable team member, indeed. It is encouraging that you felt he went above and beyond to help out with your vehicle needs. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

May 29, 2014

Dealership Rating

great experience!!! I just bought my first car from a dealer, im very happy that I did at PARAGON ACURA and that I was bless to meet some one like JOSE PEREZ. Jose is th More

by gonzalo_tamayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: jose perez

May 29, 2014

Paragon Acura responded

Gonzalo, it was a pleasure to read about your first buying experience. Congratulations on your new RDX! I am happy to hear you are enjoying your purchase. Jose is a great asset to our team and it is encouraging to hear that he could make you feel like a part of the family with your recent purchase. Thank you for taking the time to write this outstanding review. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

May 28, 2014

Dealership Rating

JOSE WAS CHARMING! This is my first time negotiating at a dealership and Jose was so sweet and kind!! Although I wasn't able to purchase a vehicle at this time I appre More

by HelenLilik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014

Paragon Acura responded

Helen, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience with Jose reflected this dedication. We appreciate the time it took for you to give us this feedback. At Paragon Acura, we value our customers and we look forward to seeing you on your next visit. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

April 27, 2014

Dealership Rating

Jose Perez Jose is personable and a good sales rep.He showed trust in the product and worked hard to bring up a sale. He answered the phone at 11 pm and met me o More

by Lilithpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2014

Paragon Acura responded

Thank you so much for the wonderful review of your experience with us. Jose is one of the best at his career and your review is spot on. Reviews like yours help us to make sure that we are meeting the needs of our customers and we are glad to hear that you were pleased with your visit. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

April 15, 2014

Dealership Rating

Stay away from this dealer Financed a vehicle over a month ago and plates have not arrived to my house. Temp tags have expired, which they won't extend, I've called them to see More

by LuisMar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 06, 2014

Paragon Acura responded

I am very sorry to learn that we were unable to provide you with quality service during your visit. I do greatly appreciate the time you took to inform me of this shortcoming. Customer service is extremely important to us. I would consider it a personal favor if you would call me to discuss your experience with Paragon Acura. Bill Finsilver | General Manager | 718.507.3900

Apr 15, 2014

Paragon Acura responded

Hi Luis, I'm sorry to hear about your recent experience at our dealership.We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. I would like to learn more on your experience and try to rectify the events that took place. Please contact me at your earliest convenience. I'm looking forward to speaking with you. Jennifer Mendicina Customer Relations 718.507.3900 EXT 329 --------------------------------------------------------------------------------

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