Jose Ramirez | Page 3

Germaine does not communicate nor does he follow up with you. Does not answer phone calls, will not return voicemails, and becomes unresponsive via text. I have been trying to schedule service for diagnosti you. Does not answer phone calls, will not return voicemails, and becomes unresponsive via text. I have been trying to schedule service for diagnostic and part replacement (part was ordered and still have not been able to schedule install date). I have even left voicemails to other advisor suggestions, and nothing. Have already left vehicle with him for servicing, and only half of the items were viewed. Followed with another appointment, dropped off vehicle and no service was performed during this time. He has not bothered to follow up ever since May 2024 (now approaching two months). More

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Jose made my car buying experience incredibly easy and relaxed. He was professional, courteous and very personable. Beyond the purchase he has been extremely helpful with any questions and concerns I have relaxed. He was professional, courteous and very personable. Beyond the purchase he has been extremely helpful with any questions and concerns I have had, answering promptly and always willing to assist. It was the best car purchasing experience I have had in many years. More

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First and foremost, Jose is a good, down to earth and amazing person! I was truly fortunate to have him finalize the purchase of my Gladiator. His professionalism and warm demeanor made the buy a positiv amazing person! I was truly fortunate to have him finalize the purchase of my Gladiator. His professionalism and warm demeanor made the buy a positive experience. So much so that my daughter’s next car will probably be through him. 🙏🏾 More

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Very easy to deal with, associates professional and very pleasant. Very clean, nice and cool. Not our first new vehicle purchase at Royal. pleasant. Very clean, nice and cool. Not our first new vehicle purchase at Royal. More

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The experience with Royal Buick/GMC/Cadillac was the best experience with a dealership I’ve ever had in 30 years of buying cars. Jose was welcoming, gracious and very knowledgeable. Working with him was very experience with a dealership I’ve ever had in 30 years of buying cars. Jose was welcoming, gracious and very knowledgeable. Working with him was very pleasant. He was attentive and accommodating to our wishlist from our next vehicle. I highly recommend this dealership and salesman! More

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Excelente vendedor! ! Un servicio excelente y mucha atención al cliente. Siempre estuvo al tanto de mi proceso. ! Un servicio excelente y mucha atención al cliente. Siempre estuvo al tanto de mi proceso. More

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Thank you Jose and Royal for going above and beyond for us, we never felt pressured to buy anything from the moment we stepped in the dealership, Jose was very respectful, honest and professional the entir us, we never felt pressured to buy anything from the moment we stepped in the dealership, Jose was very respectful, honest and professional the entire time! More

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Best experience ever! Can’t thank Jesus Camargo and Jose for this experience. First time buyer and will definitely recommend family and friends !! Can’t thank Jesus Camargo and Jose for this experience. First time buyer and will definitely recommend family and friends !! More

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Jose was great! Very attentive and enjoyable to work with. Call Jose and he will take care of your auto needs. Very attentive and enjoyable to work with. Call Jose and he will take care of your auto needs. More

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we enjoyed the process of buying our new car from Jose as he was very helpful during the whole time it took to finalize the deal we will recommend him to all are friends and anybody interested in buying a ne he was very helpful during the whole time it took to finalize the deal we will recommend him to all are friends and anybody interested in buying a new car Jim and Kathy Montgomery More

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