Jose Rivera | Page 6

Sales person was great, overall impression was terrible We have come to this dealership for the last several cars we've leased/purchased. We have always had Jose Rivera as our sales person and he has alway We have come to this dealership for the last several cars we've leased/purchased. We have always had Jose Rivera as our sales person and he has always been exceptional-wonderful to deal with and was this time as well. However, the management person we were dealing with was very condescending, Jose Espinosa, and acted as though we would have no idea about financing and wasn't honest with us. Also, it was a snowy day while we were there, and there were actually employees sleeping in some of the demo cars inside the building- it was totally unprofessional. The process of purchasing a vehicle takes quite a while as it is, but then to see that you have to wait for your sales person to run around and do everything while several others just slept was just unbelievable. Aside from Jose Rivera, the customer service experience was horrible.We don't think we will ever go to this dealership again. More

by HRISTOSGL Verified Customer Verified Customer

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5 stars all around !! A easy, seamless trade-in for my lease. Jose Rivera is a very good sales person and I have leased 2 cars through him. Jose Espinosa filled in for A easy, seamless trade-in for my lease. Jose Rivera is a very good sales person and I have leased 2 cars through him. Jose Espinosa filled in for Jose Rivera so I didn't have to wait and I appreciate them being considerate of my time. It was a good car dealer experience, and I return to Hoffman for all my car purchases or leases. More

by KIMERA1009 Verified Customer Verified Customer

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The Best Customer service provided I just have to say that Jose Rivera and Jamal Alkatib gave me the best customer service that I have ever received.. I came in just to see what my opti I just have to say that Jose Rivera and Jamal Alkatib gave me the best customer service that I have ever received.. I came in just to see what my options were for my upcoming lease that was ending in a few months....well needless to say I came home with a 2016 Rav 4 within 3 days of visiting the showroom.. More

by ILITTLE36 Verified Customer Verified Customer

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New Toyota Corolla Experience On Saturday March 5th we leased our second Corolla from Jose Rivera. This time we turned our 2013 in for a nice looking 2016. The timing was right, th On Saturday March 5th we leased our second Corolla from Jose Rivera. This time we turned our 2013 in for a nice looking 2016. The timing was right, the price was right and Jose did a great job! We will be back for future cars and will ask for Jose! More

by bdenue Verified Customer Verified Customer

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Easiest Car buying experience I've ever had! Jose Rivera and the rest of the sales staff were friendly and knowledgeable. I found the process of buying the car at Hoffman Toyota to be straightfor Jose Rivera and the rest of the sales staff were friendly and knowledgeable. I found the process of buying the car at Hoffman Toyota to be straightforward and honest. I spoke to Caitlin over the phone, discussed the used car I was interested in and set up an appointment with Jose. When I got to the dealership, the car was ready for me to see and drive. After some negotiating we agreed on a price I was comfortable with. The process was simple and straightforward. They didn't try to sell me stuff I didn't need or want. I am very pleased and would recommend this dealership. More

by NATEP Verified Customer Verified Customer

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Easiest car we've ever purchased Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had Just purchased our 3rd car from Hoffman, second from Jose Rivera. We live in Western Mass and pass many other Toyota dealerships on the way. Jose had been one the best salesman I've dealt with ever while purchasing a vehicle. Since we live an hour away, we were able to work through most of the details prior to our arrival. We were in and out, driving our new car in under an hour. It does not get easier than that. Without a doubt I would (and will) return as a customer. Jose is such a pleasant guy and so very easy to work with. Tip of the cap to Jose Espinosa and Jamal Alkatib as well. That's a solid team working at Hoffman. More

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Another great experience at Hoffman Toyota Over the years our family has purchased 5 cars from Hoffman Toyota and it is always a great experience. It was a pleasure working with Jose Rivera who Over the years our family has purchased 5 cars from Hoffman Toyota and it is always a great experience. It was a pleasure working with Jose Rivera who is exceptionally knowledgable about the cars and was tremendously helpful. Thanks again for making the car buying process easy . More

by FRANR Verified Customer Verified Customer

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Great Experience Everyone was super nice and helped me with all questions that I had. Definitely a great experience and day, would go back and recommend to anyone. Everyone was super nice and helped me with all questions that I had. Definitely a great experience and day, would go back and recommend to anyone. More

by Kelsey22 Verified Customer Verified Customer

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First New Car I went in to look at a car 30 to 40 mins before close time, but even then Jose was very welcoming and helped me explore car options and price options. I went in to look at a car 30 to 40 mins before close time, but even then Jose was very welcoming and helped me explore car options and price options. I was very happy with me experience and I would recommend you to talk to Jose Rivera. More

by NOUHRANI Verified Customer Verified Customer

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Lease a Toyota I have leased my cars through Hoffman Toyota since living here in Simsbury . I appreciate the professionalism, attention to detail and service given t I have leased my cars through Hoffman Toyota since living here in Simsbury . I appreciate the professionalism, attention to detail and service given to me. Jose Riviera is committed, flexible and available to meet the needs of his customers. Thank you Hoffman for all you do. More

by CCRSCK Verified Customer Verified Customer

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