"The dealer has done an excellent job with supporting me..."
The dealer has done an excellent job with supporting me in obtaining a brand new car at an affordable price and has taken great car of my services needed.
"Easily the worst customer experience I’ve ever had at any..."
Easily the worst customer experience I’ve ever had at any business, let alone a car dealership. The lease buyout was a nightmare due to lack of communication among staff departments regarding the status of my car. The car key was lost yet an employee still told me to pick the car up. An extra $2000 worth of repairs were attempted to be added to my loan due to lack of communication. Every time I interacted with a sales rep when emphasizing that I was on a budget, they would try to up-sell me at every opportunity. Honestly, part of the reason I bought out my lease was to avoid dealing with anyone from this dealership.
Also - no one wears a mask during covid times in case anyone was interested.
"Good place great customer service staff was very helpful..."
Good place great customer service staff was very helpful Travis my sales guy really catered to my needs would recommend to anyone looking for a honda
"Great help and service!"
I met many sales personnel--Jay Miranda (first and foremost), Jose, Mike, and Alfredo. They all made me feel welcome and safe in my choices. I always feel taken care of when I come to Herb Chambers Honda. Thanks, guys!