Jose Roman | Page 2

Great Service I had a great experience working with your employee Nubia Canas, she is very professional and courteous, she gave us a great deal and we were satisfie I had a great experience working with your employee Nubia Canas, she is very professional and courteous, she gave us a great deal and we were satisfied with the purchase. More

by RASHA_SAMAWI Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service Good service, people are very nice. I recommend this dealership . This is my second vehicle I bought there. they explain everything you need to know Good service, people are very nice. I recommend this dealership . This is my second vehicle I bought there. they explain everything you need to know More

by CYNTHIA_CLAUDIO Verified Customer Verified Customer

Helpful 0

Report | Print

Very deceitful, unethical, snakes. Price for truck was listed as 37,120 on car gurus. That is why I went there. No where in the paperwork is that price shown. In fact, it shows the full Price for truck was listed as 37,120 on car gurus. That is why I went there. No where in the paperwork is that price shown. In fact, it shows the full list price. Sales tax was based on this full price. Plus they added an extended warranty and some other warranty thru Ally. Neither of these were requested. Spoke with Lou who said it could be cancelled after we receive the bank and loan # but money would come off the back end of loan. Ridiculous. We called 1st thing the next morning regarding this. Still have not received bank or loan #. So now we’re borrowing 1,000 more than the car gurus price of 37,120 with a down payment of $14,000 and credit score in the 800’s. Just feel xxxxx when going over this with my wife and seeing and now understanding what they did to me. The sales people were very personable and friendly and gained my trust. But very unethical. Don’t know how they can sleep at night. More

Helpful 0

Report | Print

Great Experience! Jose was a man of his word. I recommend this dealership to anyone who looking for a reliable car. Thank you Castle GMC. Experience! Jose was a man of his word. I recommend this dealership to anyone who looking for a reliable car. Thank you Castle GMC. More

Helpful 0

Report | Print

Castle Buick This is my 3rd time leasing a New Car from Castle Buick. The experience is always extremely professional. Everyone from Sales to Service has that grea This is my 3rd time leasing a New Car from Castle Buick. The experience is always extremely professional. Everyone from Sales to Service has that great customer service attitude. Louis Matthews in sales made sure I got everything I was looking for in my car buying experience. Even down to the best price quote for being a loyal customer. If you’re looking for a dealership. Make sure you visit Castle Buick. I always enjoy the wonderful, and friendly service I receive with every visit. I really recommend this dealership. More

by padickens Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with Castle Buick Everyone there are great, the service is great, and they are all very good in what they do. When I go there for anything, before I leave they make sur Everyone there are great, the service is great, and they are all very good in what they do. When I go there for anything, before I leave they make sure that I was satisfied with the work that was done. That is why I will keep going back to Castle Buick. More

by pesci46 Verified Customer Verified Customer

Helpful 0

Report | Print

Low key excellent salesman Our salesman was Evin or Evan. He was enormously gracious and patient. He was eager to help and explain but never aggressive. We bought our car from C Our salesman was Evin or Evan. He was enormously gracious and patient. He was eager to help and explain but never aggressive. We bought our car from Castle because of him ( we were considering another company but we were so impressed with him that we wanted him and Castle to have the sale. More

by WOMBAT17 Verified Customer Verified Customer

Helpful 0

Report | Print

excellent they work with you, you explain your finances and they work with you. I would not have gone anywhere else. they are personable people and work with yo they work with you, you explain your finances and they work with you. I would not have gone anywhere else. they are personable people and work with you. More

by SANDIEROBERTS1951 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service Greeted at the door. Salesman was very pleasant and straight to the point. Got me the vehicle I wanted with no problems. Excellent customer service. Greeted at the door. Salesman was very pleasant and straight to the point. Got me the vehicle I wanted with no problems. Excellent customer service. More

by GAYLEKING334 Verified Customer Verified Customer

Helpful 0

Report | Print

Initial review excellent, upon closer review, not as good. Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not under inflated when vehicle brought in. Have a few #'s air extra in winter, so when weather gets colder, tires still inflated properly. Car brought from warm shop to cold outside, inflation probably OK in warm shop. Buick monthly maint review shows a few #'s extra air OK. More

by chappy451 Verified Customer Verified Customer

Helpful 2

Report | Print