Jose Roman

Dave was very welcoming & friendly as we entered the dealership, I had a idea of what I was looking for and they made it happen. After not having a car payment for 19 years I was a little anxious, but a dealership, I had a idea of what I was looking for and they made it happen. After not having a car payment for 19 years I was a little anxious, but all in all everyone that I encountered there was very friendly. More

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Jose was our sales associate, he was friendly & personable. He explained what features the car had and showed us how they worked. The process was fast & easy, the car was a used car that had just b personable. He explained what features the car had and showed us how they worked. The process was fast & easy, the car was a used car that had just been traded in, so we had to wait for a couple of days to pick it up, which wasn't a problem, upon returning to pick up the car I was kind of anxious after reading reviews about the car, but everyone was very helpful & friendly in helping to calm my anxiety! I feel like they probably felt that I was being a little difficult, but they remained professional in our interactions. The only negative thing I have to say is that the car was almost on "E", we had to stop for gas immediately after leaving the dealership but they did put new tires all around & gave us new floor mats as promised! All in All I will say kudos 👏 to everyone at the dealership! And now that my anxiety has subsidized, I am happy with my car!! More

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Excellent customer service. personable, knowledgeable and considerate. Jose helped me make a great decision and I love my new Rogue! personable, knowledgeable and considerate. Jose helped me make a great decision and I love my new Rogue! More

by diane.kobar Verified Customer Verified Customer

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DO NOT BUY FROM CONCORDVILLE NISSAN – THEY PUT LIVES AND FINANCES AT RISK If I could give zero stars, I would. Concordville Nissan's negligence and complete lack of accountability have led to a nightmare FINANCES AT RISK If I could give zero stars, I would. Concordville Nissan's negligence and complete lack of accountability have led to a nightmare situation that no buyer should ever have to face. A young buyer was sold a brand new Nissan under the false impression that their insurance was valid and sufficient. According to Nissan’s own policy, full coverage is required to leave the lot with a financed vehicle. Yet, the sales rep—Jose—falsified insurance information, stating the buyer was covered when in fact, they were not. His excuse? He was, and I quote, “too busy thinking about lunch.” To make matters worse, Jose even left his personal cell phone in the buyer’s vehicle, which had to be returned. On the way out of the dealership, the buyer—now driving a brand new car with invalid insurance—was involved in an accident that totaled the vehicle. Because of Concordville Nissan’s gross negligence, this person is left without a car, and without a resolution. It’s been weeks with no accountability, no communication, and no action other than being told “it’s in corporate’s hands.” This dealership facilitated fraud, endangered a young driver, and refuses to take ownership for their recklessness. DO NOT trust them. DO NOT do business here. This is beyond bad customer service—this is straight-up irresponsible and unethical behavior. More

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Excellent customer service and great communication skills and great experience salespeople are excellent along with management and service and great experience salespeople are excellent along with management and service More

by woody08225 Verified Customer Verified Customer

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I always get my cars at Concordville Nissan and have never been disappointed! Jose Toman was great and very helpful in helping me decide on the car I wanted never been disappointed! Jose Toman was great and very helpful in helping me decide on the car I wanted More

by RUTHRN2 Verified Customer Verified Customer

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I couldn't have been more happy with my experience. No pressure,professional and honest No pressure,professional and honest More

by froude3 Verified Customer Verified Customer

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Let me tell you why almost everyone hates dealing with sales people. We purchased a used vehicle last week at Concordville Nissan. After all of the paperwork has been signed, including the “we owe you n sales people. We purchased a used vehicle last week at Concordville Nissan. After all of the paperwork has been signed, including the “we owe you nothing” form, we’re getting ready to leave and Jose hands us the keyfob and then proceeds to tell us it only has one. Who doesn’t want a spare key? The next day I went to my local Nissan dealership and paid $550 for a spare keyfob including programming. I then emailed Margo and told her “I will say this. We were very disappointed that the car only came with 1 keyfob and it costs us $550 on Saturday to get another one at our local dealer. It would have been nice if Concordville would have done that before the sale knowing most people want a spare key”. It’s now been 3 days and I have heard nothing from Concordville. Concordville Cares? Not convinced. More

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Third new car purchase at this dealership. I couldn’t be happier with the entire positive experience here. I felt as though all Concordville Nissan employees respected me and made it clear by I couldn’t be happier with the entire positive experience here. I felt as though all Concordville Nissan employees respected me and made it clear by the way they treated me that they wanted me to be happy with my experience and purchase. After all I came back here because I was happy with the new cars I purchased in the past from here and the positive experiences purchasing those cars More

by Caldwell Verified Customer Verified Customer

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Glad to work with your dealership. From sales to service. You have a talented group! Loved the experience. Looking forward to continuing business. From sales to service. You have a talented group! Loved the experience. Looking forward to continuing business. More

by qiqimaowang Verified Customer Verified Customer

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