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Jose Rubio
Jose Rubio at Clay Cooley Nissan of Richardson

Jose Rubio | Page 3

Finance Director

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.2
47 Reviews
4.2

47 Reviews

Write a Review

47 Reviews of Jose Rubio

June 27, 2025

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Employee Rating

Buying our son’s car here was absolutely the easiest car purchase we have done! They will work with you to get the car and payment you want! 10/10!! More

by adwhit1256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Huff, Jonathan Mejia

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Jun 29, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for sharing your experience and congratulation to you and your family. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

June 19, 2025

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Employee Rating

Misleading unresponsive i said what i could afford i was told that my payments would not be over my said amount i sent messages about not receiving my paperwork no response i recieved an email from the fina More

by carlene.l.72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Puente , John Fisher

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Jun 20, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand how important it is to have clear communication and transparency, especially when it comes to financing. We’d appreciate the opportunity to look into this further and help address your concerns. Please feel free to reach out to me directly at your convenience. Angela Molina Owner Loyalty Manager Courtesy Nissan 972-792-5657

Jun 21, 2025

carlene.l.72 responded

I have called and left you a message. I have also reached out to the salesman the sales manager and the finance manager. With no response from them. I have also reached out on the chat to be told my message would be passed along with still no response. I have not reached out just once i have reached out from June 12th almost daily and i do have records of my attempts.

Jul 02, 2025

carlene.l.72 responded

And this seems to be the normal for the employees at this dealership. They will tell you call them directly they want to take care of things. You call and either get put on hold or sent to voicemail. With no contact back. I will explore other options for the deception that i have records of for the stress this has caused me by being forced into exactly what i said i could not do. I was told by email and text messages that i would get my paperwork on the 11th of June. Daily till the 21st i did get the paperwork that has several issues and i will say #1 ..no i dont think i will say any thing about the paperwork that was sent to the lender before me then they was sent a 2nd contract. Tell me how they was sent 2 different contracts when i only signed once. I am very aware of my rights and I honestly did not want it to go this far but the stress this dealership has caused me when i have tried to just get them to do what was said in the beginning and not just whatever they wanted to do. I will close with i have done my part to contact the ones i was told to contact. With no response. No response leads me to other options that i get to pick from and if i dont like the options im not forced to take them! They are options not requirements!

June 13, 2025

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Employee Rating

The courtesy of the staff is outstanding. The price of the oil change was very competitive with others in the market. More

by mcastelblanco15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Leigha (Jeana) Ballard, Shauna Harris, Micheal Johnson, Robert Schille , Marc Grisham

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Jun 14, 2025

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

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Employee Rating

Great dealership. I always have a great experience with everyone there! They really take care of their customers! More

by RRMcC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Micheal Johnson

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Jun 12, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you so much for your kind words! We’re so glad to hear that you consistently have a great experience with us. We truly value your loyalty and appreciate the opportunity to take care of you and your vehicle. Looking forward to serving you again soon!

May 28, 2025

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Employee Rating

Jojo and Teddy were very easy and knowledge to work with. I’m glad I was able to purchase my brand new 2025 Nissan Rogue from Courtesy Nissan. Excellent service and had wonderful time with my sales consulta More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Ervin, Jolby Butler

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May 30, 2025

Clay Cooley Nissan of Richardson responded

Hi Sharon! we're glad you had such a wonderful experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2025

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Employee Rating

Jonathan M. Excellent sales rep. Financing department good but a better deal was available to provide. Lendbuzz good but a better deal was there to provide. More

by bobbylenz413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mejia

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May 27, 2025

Clay Cooley Nissan of Richardson responded

Hi! Thank you for your feedback, we're glad he provided excellent service! We also appreciate your thoughts on the financing process and understand your perspective. We’re here to support you however we can, and we’d be happy to explore new options with you when the time comes. Enjoy your 2023 Rogue, and we look forward to assisting you again in the future!

May 16, 2025

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Employee Rating

Darris was awesome. I was looking for something dependable and safe. He listened and found me just that. He was there every step of the way and explaining everything. More

by Hiitsme
Recommend Dealer
Yes

Other Employees Tagged: Darris Bailey

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May 23, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2025

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Employee Rating

All of the people at Curtesy were friendly and went out of their way to be helpful. Cason stayed with us thru the entire process answering all our questions and giving us multiple options. I am tempora More

by randyroorda7644
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cason Cooley

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May 02, 2025

Clay Cooley Nissan of Richardson responded

Randyroorda7644, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

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Employee Rating

They were incredibly helpful and knowledgeable. We came in with a limit and what we wanted and they met every one of our needs! They worked with us and were so kind in the process. Have been referr More

by clynndavis1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos, Reggie Huff, Luis Puente, Phi Vu, Jonathan Mejia , Kaelyn Smith

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May 01, 2025

Clay Cooley Nissan of Richardson responded

Clynndavis1206, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

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Employee Rating

We’ve had such good luck with this dealership. We have purchased three vehicles in the last three months and hope to continue to do so business with them. Sarkar is very professional and has a tr More

by Kketchum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos, Suvodip Sarkar

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Apr 30, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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