Jose S | Page 17

The dealerdhip was very easy to deal eith. I was very happy with Jose and my overall experience. I came in drove the car, and next thing I knew i was purchasing my vehicle. Very easy process! I was very happy with Jose and my overall experience. I came in drove the car, and next thing I knew i was purchasing my vehicle. Very easy process! More

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Muy buana compania !! Es una buana compania de carros. Lo que mas me gusto de "bill Kay Chevrolet " que Los empleados me ayudaron mucho en ayudarme consigir una carro del a Es una buana compania de carros. Lo que mas me gusto de "bill Kay Chevrolet " que Los empleados me ayudaron mucho en ayudarme consigir una carro del año , y Eso lo admiro mucho enverdad. More

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Happy but unexpected I originally had been shopping around to see what was available and after a few disappointing stops I decided to go see Jose at Bill Kay. My family ha I originally had been shopping around to see what was available and after a few disappointing stops I decided to go see Jose at Bill Kay. My family has purchased 4 or 5 cars from him now and honestly I should have just come talk to him in the beginning. I decided I'll look to see what was available during my oil change and to my surprise I ended up purchasing a Equinox. I'm very happy with my purchase because I needed the extra space. My car handles beautifully and it had all the extras that I wanted . More

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Awesome service it feels like tgey are family Jennifer and Tom are awesome and jose as well this is my 2nd vehicle thru you all i came all the way from wisconsin the 2nd time around i will not go Jennifer and Tom are awesome and jose as well this is my 2nd vehicle thru you all i came all the way from wisconsin the 2nd time around i will not go any where else you all are like family and good quality preowned vehicles. I will recomend you always very friendly and acxomedate your needs thanks again my family love u all More

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No hassle deal number 4! Once again no hassle, easy going, and a great deal. Moved up from our 2011 Traverse to the new 2017 and wife and I both love it and couldn't say more Once again no hassle, easy going, and a great deal. Moved up from our 2011 Traverse to the new 2017 and wife and I both love it and couldn't say more positive about Chris, Jose, and Eric! Great team!! More

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Great service!! Very impressed Great customer service, was beyond pleased with the entire dealership. They are very friendly, professional and understand that purchasing a vehicle i Great customer service, was beyond pleased with the entire dealership. They are very friendly, professional and understand that purchasing a vehicle is a big deal. Felt no pressure and walked out happy with the exact vehicle we wanted... More

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Sought to understand our needs & provided suggestions Non sales driven approach; listen and sought to understand our needs. Provided options and was patient. Didn't push the sale. engaging and friendly in Non sales driven approach; listen and sought to understand our needs. Provided options and was patient. Didn't push the sale. engaging and friendly in a genuine manner throughout the buying process. More

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Back to Chevy A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. While owning my Chevy I would go to the dealer closest to my office and would have a TERRIBLE experience every single time I go. Now it's time to purchase a new vehicle a Chevy was at the bottom of my list when researching. But on a day off, I wondered into Bill Kay where I met Jen Senders. She sat at her desk and greeted me with the biggest smile. I walked over and we chit chatted. Not once did she ask me about how much money I was looking to spend total, a credit score or a monthly car note. She listened about my experience before and asked me about my home life, how far I drove to work. I told her I like the new upgraded Cruze. She got me exactly what I told her I was looking for, didn't try to up sale me. It was almost like she didn't want to sell me the car at all, and the more she didn’t try to sell me, the more I wanted to buy. She gave me the keys and told me to drive it around and see how I liked it. I guess my face said it all because when I came back she immediately moved me to another car that she thought I would like. The Chevy Trax. I drove the Trax and fell in love. And guess what, the Trax had $8 grand in incentives that I qualified for. Didn't have to be in the military, or drive for Uber or recent college grad or only have a left kidney. Jen then introduced me to the finance director who happens to be her dad, John. He talked to me about the car I was driving and explained to me the trade in process. When I mentioned the car loan was not in my name, he said “we still have your back, no worries, just get your mom in and we will be all good.” I told him I didn’t want them running my credit to 900 lenders like the last dealer and he said “NOT AT ALL, only guys who don’t know what they are doing, do that. I’ve been in this business 35 years, trust me”. I was ready to purchase the car on Friday (2/17). The EASIEST process I have ever experienced. In 1.5 hours I owned my car. No haggling the sticker price, no negotiating the monthly price. No running my credit to 800 different lenders. The longest part was waiting for Eric the finance guy because he had a client before me. He even made that process quick and painless. Jen single handedly got me to purchase the Chevy brand again, and I will be back to do business with ONLY Bill Kay. Thank you Jen, John and Eric. Oh and even Jose for selling the car I originally wanted, and making me get an upgrade model for just dollars more. More

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Friendly, Professional and Courteous Bill Kay is the best dealership I have ever dealt with. Every person was friendly, professional and courteous. Jennifer Senders epitomized these quali Bill Kay is the best dealership I have ever dealt with. Every person was friendly, professional and courteous. Jennifer Senders epitomized these qualities and was truly interested in matching me with the right car. This was the first time I enjoyed the car buying orocess. More

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Purchase of a new Chevy Trax LT Great friendly people helping me buy a new Chevy Trax LT. They were very helpful in selecting the vehicle I wanted. Keep up the good work. Great friendly people helping me buy a new Chevy Trax LT. They were very helpful in selecting the vehicle I wanted. Keep up the good work. More

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