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Jose Serrano
Jose Serrano at Napleton's Valley Hyundai

Jose Serrano | Page 2

Sales Consultant

Napleton's Valley Hyundai

4333 Ogden Ave.
Aurora, IL 60504

Contact Me
4.6
22 Reviews

I have been in the car industry for 13 years. In that time my family has grown and now I have a son and two Boston terriers. My wife and I spend our free time watching marvel movies and gaming our PCs. My son keeps me on my toes and likes to watch old school marvel shows and his favorite is the Hulk. Mainly because he likes to smash things.

Dealership Experience

7 yrs, 4 mos

Industry Experience

15 yrs, 10 mos

Specialties & Trainings

Genesis specialist

Hyundai specialist

4.6

22 Reviews

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22 Reviews of Jose Serrano

August 23, 2023

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Employee Rating

Overall solid experience with very friendly, helpful people throughout the process. Strongly recommend my salesperson. More

by JW
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Finance Experience
Recommend Dealer
Yes
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Sep 10, 2023

Napleton's Valley Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2023

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Employee Rating

Easy process. Had Jose Serrano help me understand the vehicle with great patience. Highly recommend this gentleman. More

by Skup85
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Finance Experience
Recommend Dealer
Yes
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Sep 10, 2023

Napleton's Valley Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2023

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Employee Rating

Highly recommend the dealer at Napleton Valley Hyundai in Aurora. Especially, Our Car Sales Professional Jose Serrano- Blanco. The BEST Experience in car buying and will highly recommend this team!!! More

by Melinda Garcia Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Balice, Mike Klein, Bryan Waggoner

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Sep 11, 2023

Napleton's Valley Hyundai responded

Hi Melinda, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your vehicle.

June 28, 2023

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Employee Rating

Thry are under renovation now. I am sure they will come stronger and more customer centric as they are. More

by Sabi
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Recommend Dealer
Yes
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Sep 11, 2023

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2023

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Great experience! Jesus and Brian took their time to help our family select the perfect car. More

by Blbucciarelli
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Purchase Time
Recommend Dealer
Yes
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Sep 11, 2023

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

April 22, 2023

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Employee Rating

I’ve been in and out of vehicles and never finding the right fit. From a bronco to explorer, finally gave something else a try. Jose found me this awesome palisade. Showed me all the awesome features to m More

by Marimartinez61595
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Recommend Dealer
Yes
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April 22, 2023

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Great experience. I could not find the right car at any dealer. Jose did his magic and found me right car, he ended up finding the right color for me and got it to me More

by bhurley94
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Finance Experience
Recommend Dealer
Yes
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March 31, 2023

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Jose is your man to get a great experience. He found the exact car I wanted and made it a quick seamless process. Definitely recommend anyone looking for a car to come see jose. More

by Ryan_gister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Klein

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Apr 03, 2023

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!

March 21, 2023

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Employee Rating

Joe Williams is Amazing at what he does, he got me a great deal on a 2020 Hydundai Elentra. I’m so thankful that he helped me out over at Napleton’s Valley Hyundai Car Dealership!!! More

by Fcrespo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Bell, Isaac Rivera, Darren Sanders, Ramon Torres, Joe Williams

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Mar 22, 2023

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found Joe to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2023

Dealership Rating
Employee Rating

I have been buying cars from this dealer, but Jose made it very simple. He made it simple and I felt like a family member. We ended up trading up to a Palisade for my family. Yosi helped me by explaining a More

by Cindyal59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosimar Navarro

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Mar 13, 2023

Napleton's Valley Hyundai responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Paul B Sales Manager

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