Jose Torres

They were very responsive to my needs - I live in Auburn, AL and they come pick up and return my car for me at no charge - this is a huge advantage since I work full-time. I like how they show you videos of AL and they come pick up and return my car for me at no charge - this is a huge advantage since I work full-time. I like how they show you videos of what they looked at and tell you what might need fixed and then you can decide. More

by jstevens18 Verified Customer Verified Customer

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Mercedes Benz takes care of their customers super friendly the staff makes sure that you are satisfied with your vehicle friendly the staff makes sure that you are satisfied with your vehicle More

by lorawilliams2008 Verified Customer Verified Customer

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Great service. Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodate Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodated us. More

by bhouston2000 Verified Customer Verified Customer

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I do not recommend Jose. He acts like he hates his job. 0/10 honestly He acts like he hates his job. 0/10 honestly More

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We live in the Tallahassee Florida area where we bought and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted o and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted ourselves lucky to find a dealer who was able to properly fix our van, AND who treated us as if we were their best customer. We plan to purchase a new Sprinter next year, and drive through Columbus regularly- we intend to find a way to never use the lousy Tallahassee dealer again, driving to Columbus for quality workmanship and excellent customer care. More

by c.a.hess1 Verified Customer Verified Customer

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Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More

by PATRICIA2Hannon Verified Customer Verified Customer

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I dropped off my car for service on Friday, August 7th at 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. More

by hcshin07 Verified Customer Verified Customer

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Excellent service and Very happy with the speed and quality of the work. You have all my wirk quality of the work. You have all my wirk More

by ronnygear Verified Customer Verified Customer

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97 Verified Customer Verified Customer

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Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter was and help resolve my car repair in a timely matter More

by harley653 Verified Customer Verified Customer

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