Jose Torres

Jose was attentive and efficient in his work processes. Everything was done on a timely basis and in accord with the prescribed schedule. Everything was done on a timely basis and in accord with the prescribed schedule. More

by BUTCHWHEELER03 Verified Customer Verified Customer

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Great customer service as always. The staff is very knowledgeable and assists in any way possible to help the customer. The staff is very knowledgeable and assists in any way possible to help the customer. More

by milton Verified Customer Verified Customer

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Jose was attentive and timely in his responses. He was genuinely interested in fulfilling our needs. He was genuinely interested in fulfilling our needs. More

by BUTCHWHEELER03 Verified Customer Verified Customer

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Friendly and courteous. Informative and upfront . I love the short video inspection clip. I walked out feeling good about my car being repaired and safe.Thank you so much! Informative and upfront . I love the short video inspection clip. I walked out feeling good about my car being repaired and safe.Thank you so much! More

by rhoni_63 Verified Customer Verified Customer

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They were very responsive to my needs - I live in Auburn, AL and they come pick up and return my car for me at no charge - this is a huge advantage since I work full-time. I like how they show you videos of AL and they come pick up and return my car for me at no charge - this is a huge advantage since I work full-time. I like how they show you videos of what they looked at and tell you what might need fixed and then you can decide. More

by jstevens18 Verified Customer Verified Customer

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Mercedes Benz takes care of their customers super friendly the staff makes sure that you are satisfied with your vehicle friendly the staff makes sure that you are satisfied with your vehicle More

by lorawilliams2008 Verified Customer Verified Customer

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Great service. Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodate Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodated us. More

by bhouston2000 Verified Customer Verified Customer

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I do not recommend Jose. He acts like he hates his job. 0/10 honestly He acts like he hates his job. 0/10 honestly More

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We live in the Tallahassee Florida area where we bought and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted o and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted ourselves lucky to find a dealer who was able to properly fix our van, AND who treated us as if we were their best customer. We plan to purchase a new Sprinter next year, and drive through Columbus regularly- we intend to find a way to never use the lousy Tallahassee dealer again, driving to Columbus for quality workmanship and excellent customer care. More

by c.a.hess1 Verified Customer Verified Customer

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Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More

by PATRICIA2Hannon Verified Customer Verified Customer

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