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Jose Torres
Jose Torres at Mercedes-Benz of Columbus

Jose Torres

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Jose Torres

July 18, 2026

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Employee Rating

Excellent service and Very happy with the speed and quality of the work. You have all my wirk More

by ronnygear
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Service Time
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Recommend Dealer
Yes
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July 15, 2026

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Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Robert Connor

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Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your honest feedback with us. While we are glad our team was able to assist you, we sincerely apologize that the initial repair did not resolve the issue the first time around.

July 15, 2026

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Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter More

by harley653
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Service Time
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Recommend Dealer
Yes
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Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a smooth and efficient service experience.

July 14, 2026

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Her attention to the situation with my vehicle was superb! The dealership made it right! More

by C. Yolande Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley, Lizzy Spitzmiller, Rachelle Pennington, Haley McDonald

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Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you so much for taking the time to share this! We are absolutely thrilled to hear that we were able to turn things around and make everything right for you.

July 06, 2026

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Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He More

by C. Yolande Johnson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller, Earnest Jenkins, Rachelle Pennington

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Jul 10, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Ernest was able to address all your questions and concerns thoroughly. We appreciate your kind words and look forward to serving you again in the future!

June 30, 2026

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Employee Rating

The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! More

by jacksonjamesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller, Earnest Jenkins, Rachelle Pennington

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Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had an excellent and highly professional experience with us.

June 24, 2026

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The experience was great and I’m pleased. I will be back in the future. More

by canetha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Caitlyn Rusell

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Jun 26, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

June 19, 2026

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Employee Rating

The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More

by rcookj
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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June 09, 2026

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Excellent service. All of my needs are met and I am satisfied. Everything is taken care of. More

by Benzondubz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert

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Jun 11, 2026

Mercedes-Benz of Columbus responded

Thank you for the positive feedback! I'm glad to hear that you're satisfied with the service. If you have any other questions or need further assistance in the future, feel free to reach out.

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