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Jose Torres
Jose Torres at Mercedes-Benz of Columbus

Jose Torres | Page 2

Service Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.2
19 Reviews
4.2

19 Reviews

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19 Reviews of Jose Torres

August 12, 2026

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Employee Rating

I dropped off my car for service on Friday, August 7th at 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. More

by hcshin07
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

July 18, 2026

Dealership Rating
Employee Rating

Excellent service and Very happy with the speed and quality of the work. You have all my wirk More

by ronnygear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

July 15, 2026

Dealership Rating
Employee Rating

Personnel are very nice. Initial repair didn't solve issue. Had to return. Loaner and discount were given for inconvenience, More

by DJPORTER97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Robert Connor

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Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your honest feedback with us. While we are glad our team was able to assist you, we sincerely apologize that the initial repair did not resolve the issue the first time around.

July 15, 2026

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Employee Rating

Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter More

by harley653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 16, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a smooth and efficient service experience.

July 06, 2026

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Employee Rating

Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He More

by C. Yolande Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller, Earnest Jenkins, Rachelle Pennington

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Jul 10, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Ernest was able to address all your questions and concerns thoroughly. We appreciate your kind words and look forward to serving you again in the future!

June 30, 2026

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Employee Rating

The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! More

by jacksonjamesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller, Earnest Jenkins, Rachelle Pennington

Print
Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had an excellent and highly professional experience with us.

June 24, 2026

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Employee Rating

The experience was great and I’m pleased. I will be back in the future. More

by canetha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Caitlyn Rusell

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Jun 26, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

June 19, 2026

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Employee Rating

The mechanics broke the embroil on my tire rim and the service manager (Jose) said nothing to me about until I reached out to him after my car was delivered back to me. More

by rcookj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

June 09, 2026

Dealership Rating
Employee Rating

Excellent service. All of my needs are met and I am satisfied. Everything is taken care of. More

by Benzondubz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert

Print
Jun 11, 2026

Mercedes-Benz of Columbus responded

Thank you for the positive feedback! I'm glad to hear that you're satisfied with the service. If you have any other questions or need further assistance in the future, feel free to reach out.

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