Rachelle Pennington

Mercedes Benz takes care of their customers super friendly the staff makes sure that you are satisfied with your vehicle friendly the staff makes sure that you are satisfied with your vehicle More

by lorawilliams2008 Verified Customer Verified Customer

Print

Great service. Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodate Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodated us. More

by bhouston2000 Verified Customer Verified Customer

Print

Rachelle is a great service rep and very attentive! Very responsive to my needs as a customer. Very responsive to my needs as a customer. More

by NICOLETHOMPSON2 Verified Customer Verified Customer

Print

My dash is telling me my oil was overfilled. Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost Called Mercedes Columbus and they told me to bring it back in and they would drain some out. Just paid almost $1000 for a service B. Diesel is almost $6.00 a gallon and i live an hour away. Very disappointed in the way this problem was handled. More

by lyndatbulloch Verified Customer Verified Customer

Print

100 %excellent service friendly helpful qualified experienced certified professional and the care exceeded my expectations experienced certified professional and the care exceeded my expectations More

by deeonnmattox Verified Customer Verified Customer

Print

Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More

by PATRICIA2Hannon Verified Customer Verified Customer

Print

Rachelle went above and beyond her usual excellent service to take care of my car. I am so appreciative. service to take care of my car. I am so appreciative. More

by phpage1 Verified Customer Verified Customer

Print

Everyone was very helpful and nice. I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like othe I enjoyed the experience Mercedes provided me. The only thing I would recommend is that provide some hot food for customers while they wait like other locations do. More

by catrice.c21jax Verified Customer Verified Customer

Print

Rachelle is always helpful and so kind. I enjoy working with her and am always happy to get her to help me I enjoy working with her and am always happy to get her to help me More

by STACEYLJACKSON1 Verified Customer Verified Customer

Print

We love these guys. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. My mother-in-law brought her 2010 C300 faithfully for service, and we intend to keep up the tradition. More

by kebpmb Verified Customer Verified Customer

Print