Rachelle Pennington

Jose was attentive and efficient in his work processes. Everything was done on a timely basis and in accord with the prescribed schedule. Everything was done on a timely basis and in accord with the prescribed schedule. More

by BUTCHWHEELER03 Verified Customer Verified Customer

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Jose was attentive and timely in his responses. He was genuinely interested in fulfilling our needs. He was genuinely interested in fulfilling our needs. More

by BUTCHWHEELER03 Verified Customer Verified Customer

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Nice people, honest service and helped us last minute when we had car trouble on a trip. when we had car trouble on a trip. More

by saragphillips Verified Customer Verified Customer

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Rachelle was very helpful and nice to work with in getting my car repaired. I would like to work with her again if needed. getting my car repaired. I would like to work with her again if needed. More

by JACKIE.RIDDLE Verified Customer Verified Customer

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Great Service - Rachelle oversees all of our services with attention to our need and to every detail. The quality of the workmanship is above reproach, and our vehicle always comes out looking and runnin with attention to our need and to every detail. The quality of the workmanship is above reproach, and our vehicle always comes out looking and running like new. The knowledge that our car is getting the best care by qualified people gives us confidence that we will always have a dependable and safe car that looks great. Over ten years of experience with Rachelle and Mercedes-Benz of Columbus and they never disappoint. We wouldn't think of letting anyone else service our car. More

by leonardo_jay Verified Customer Verified Customer

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Had my car way too long supposed to fixed sump under warranty n broke sump else n charged me on top of what they pose to fixed is making a noise warranty n broke sump else n charged me on top of what they pose to fixed is making a noise More

by TERRYSTRONG60 Verified Customer Verified Customer

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The staff is exceptionally professional and friendly. The dealership’s inventory is seriously lackin!! For a brand that has niche clientele it continues to force downgraded into the local market forcing The dealership’s inventory is seriously lackin!! For a brand that has niche clientele it continues to force downgraded into the local market forcing clients to go to ATL and Montgomery dealers for a broader of vehicles. Yes, we still want to physical buying experience…, not online! More

by derric0 Verified Customer Verified Customer

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Friendly and courteous. Informative and upfront . I love the short video inspection clip. I walked out feeling good about my car being repaired and safe.Thank you so much! Informative and upfront . I love the short video inspection clip. I walked out feeling good about my car being repaired and safe.Thank you so much! More

by rhoni_63 Verified Customer Verified Customer

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Mercedes Benz takes care of their customers super friendly the staff makes sure that you are satisfied with your vehicle friendly the staff makes sure that you are satisfied with your vehicle More

by lorawilliams2008 Verified Customer Verified Customer

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Great service. Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodate Mechanics advised us promptly of critical issues and repair options. Once work was completed the service advisors reached out and fully accommodated us. More

by bhouston2000 Verified Customer Verified Customer

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