Jose Valdes | Page 84

Our PT Cruiser was at this dealership for about a week. We were told they would put it inside at night. When we came to pick it up because they called and said the car was fixed. The car was in worse co We were told they would put it inside at night. When we came to pick it up because they called and said the car was fixed. The car was in worse condition than when we dropped it off. It's my wife's car and she loves this car. The car wasn't washed, right front tire looked low in air. Was the car fixed? No, problem is still there yet it cost us over a thousand dollars and the car is not fixed. More

by ramey73 Verified Customer Verified Customer

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Jose is always there for us. We are seniors and our vehicles are our lifeline and need to be in top form. Whenever we have issues, we can call Jose and he is always there to as We are seniors and our vehicles are our lifeline and need to be in top form. Whenever we have issues, we can call Jose and he is always there to assist us. We have dealt with many Jeep Chrysler Dodge serviceman especially from the Northeast and Jose is a man of integrity, character in representing this dealership with the highest regard. CDJR of Leesburg high ratings only because of the staff employee you have in Jose Valdes. Thank you, Jose! You are The Best! More

by nyfloridagal Verified Customer Verified Customer

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Jose Valdez was a good writer, updating me thru the process, and was very helpful. Thanks Jose process, and was very helpful. Thanks Jose More

by FLOWERJG24 Verified Customer Verified Customer

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I was happy with the service, fast prompt and the text notification was convenient for pick up notification was convenient for pick up More

by wd_r38 Verified Customer Verified Customer

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don't like to complain, but 2 hours for an oil change and rotate tires seems too long. rotate tires seems too long. More

by cpm1313 Verified Customer Verified Customer

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The service representatives are always friendly and courteous. One thing that can improve is to bring back the rating of green, yellow and red so owners know what services need to be preformed now and courteous. One thing that can improve is to bring back the rating of green, yellow and red so owners know what services need to be preformed now and what can wait. Also the new paperwork system seems to be slowing the process down. More

by LITTLEFAWN5 Verified Customer Verified Customer

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I purchased my vehicle there over four years ago and don't allow anyone other than your technicians to touch my vehicle. The next reason why I continue to go far out of my way (I resident in the City o don't allow anyone other than your technicians to touch my vehicle. The next reason why I continue to go far out of my way (I resident in the City of Winter Garden), and bypass a Napleton Dodge dealership (my vehicle is a Dodge), is because of Mr. Jose Valdes. He is a "people person" who knows how to interact and treat the customers. He is professional, efficient and it is always a pleasure to see and interact with him. I have yet to have a bad encounter with ANY employee at this facility. The other person who is incredible is Mark. You can be sure that he will be there to greet you with a smile and a cup of coffee. With people like this, it's no wonder I continue to come here, so far out of my way, and will continue to do so. More

by Marv2211 Verified Customer Verified Customer

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The dealership was efficient and professional. I would return as a customer and recommend them to others. I would return as a customer and recommend them to others. More

by kellytoms69 Verified Customer Verified Customer

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All fine. good, they do what they can in a very busy work place, OK good, they do what they can in a very busy work place, OK More

by RLMASEDA Verified Customer Verified Customer

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Sales and service were excellent. I really liked the Uber assistance to pick up my vehicle. Great staff. Service far exceeded my expectations. I really liked the Uber assistance to pick up my vehicle. Great staff. Service far exceeded my expectations. More

by dstonecypher Verified Customer Verified Customer

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