Jose Velasquez

Sorry, satisfied with the service they accommodate me right away as soon as I walked in I appreciate working with professionals and I would recommend Volkswagen highly they have a good system. Thank you. right away as soon as I walked in I appreciate working with professionals and I would recommend Volkswagen highly they have a good system. Thank you. More

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Yes It was a good experience at the service they took care of everything. Thank you. care of everything. Thank you. More

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Like all car dealerships, Volkswagen of Huntington is comprised of the showroom and the service shop. Let's start with the showroom. The showroom is well lit and the cars are well spaced so you can st comprised of the showroom and the service shop. Let's start with the showroom. The showroom is well lit and the cars are well spaced so you can step back and look at them, and easily get in and out of them. All of the sales team is pleasant to deal with and will spend as much time as you want in order to understand all of the features of the cars. I have worked with the same salesman, Eli Polanco, since I started buying Volkswagens 10 years ago. If you choose to wait in the waiting area while your car is being worked on, they have very comfortable seating to read or watch tv, and if you need to work on your laptop they have multiple tables large enough to spread out your stuff so you can spend your time getting work done. The restrooms are super clean and there are enough varieties of snacks in case you're hungry. When you bring your car into the shop for service, you will probably notice that the shop is very large and extremely well lit as compared to most shops which are not well lit and the technicians work in very close quarters. The shop is not only heated in the winter time but air conditioned in the summer making it even more desirable to work as a technician in that environment. Today's cars are far more complex than those of just 10 years ago. As an authorized Volkswagen dealership, they have access to specialized equipment and tools for your Volkswagen as well as support from the factory when necessary. Your corner garage or independent shop simply cannot compete with the highly specialized equipment that a dealership has in addition to training specifically on Volkswagens. My service advisor, Jose Velazquez, has taken care of my cars for 10 years. If something needs service or repair that's not part of the routine maintenance he explains to me exactly what needs to be done and why it needs to be done so that when you leave you're not surprised that something should have been addressed and wasn't. Give Volkswagen of Huntington an opportunity to demonstrate how knowledgeable they are about the cars that they sell and how well equipped they are to service them. More

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Service dept does an excellent job. Jose is always helpful. Would recommend this dealership to others. Jose is always helpful. Would recommend this dealership to others. More

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Excellent Service- First time working with Zeve and he was great and provided awesome service was great and provided awesome service More

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Jose was so helpful! Got me in and out in no time. Thank you so much! Got me in and out in no time. Thank you so much! More

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Stephanie was kind and patient with me as I had several questions and she answered them all for me in detail. questions and she answered them all for me in detail. More

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Jose was courteous and efficient with my service needs and also found a gasket leak in my turbo charge pipe which they replaced under warranty. Excellent customer service and would highly recommend to oth and also found a gasket leak in my turbo charge pipe which they replaced under warranty. Excellent customer service and would highly recommend to others! Thank you. More

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Stephanie in service is AMAZING! ! She gets it done!!! Professional, caring and always with a smile. ! She gets it done!!! Professional, caring and always with a smile. More

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Jose is always good and friendly. He communicates what needs to be done and what the cost will be. He communicates what needs to be done and what the cost will be. More

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