Jose Velazquez | Page 10

Luis Hernandez = Excellence Wow!! The customer service provided by Luis is off the charts!! We recently purchased a 2017 CRV. From start to finish, it took us less than an hour a Wow!! The customer service provided by Luis is off the charts!! We recently purchased a 2017 CRV. From start to finish, it took us less than an hour and a half. I knew the car I wanted and Luis answered any questions and facilitated my decision. I took a longer time buying my latest iPhone than it took me to buy a car. Luis was very knowledgeable and made my experience with Gunn effortless. Thank you for your excellent service. We are very HAPPY with our new purchase. More

Helpful 8

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Another Great Experience This was our third new vehicle purchase from Gunn Honda in the last three years and our second in the last 9 months with Luis. Luis is an excellent r This was our third new vehicle purchase from Gunn Honda in the last three years and our second in the last 9 months with Luis. Luis is an excellent resource and is very respectful of your time. Luis goes out of his way to make things work for you as the customer. We will continue to buy at Gunn Honda through Luis. More

Helpful 7

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Pleasant Experience My wife and I purchased 2x vehicles with Luis. It was a pleasant experience from the beginning. He asked all the right questions and had the right ans My wife and I purchased 2x vehicles with Luis. It was a pleasant experience from the beginning. He asked all the right questions and had the right answers when needed. Could not have asked for better service. Always available when needed. Never felt pressured to buy at any time and was polite and very courteous. All was explained in detail and was never rushed. Luis took his time and found the vehicles we wanted. This was by far the best experience I have ever had when buying a vehicle. I was more than happy with the outcome. I would definitely recommend Luis to friends and family. The whole staff at Gunn Honda made it an awesome experience. Gunn Honda and Luis will always have my business. More

Helpful 6

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Excellent service Luis Hernandez gave excellent service. He took his time to complete the process even though we were there on Christmas Eve. He was polite and explaine Luis Hernandez gave excellent service. He took his time to complete the process even though we were there on Christmas Eve. He was polite and explained in detail. We were pleased with his performance. The whole staff was friendly. I would recommend to family and friends and would return to Gunn Honda. More

Helpful 7

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Very satisfactory and helpful employee. Luis Hernandez was my sales person and was helpful in every way describing the new technology and other changes relative to this vehicle, very profess Luis Hernandez was my sales person and was helpful in every way describing the new technology and other changes relative to this vehicle, very professional and answered all my questions even several days after I had made the purchase. This is my third Ridgeline, 2008, 2011 and the 2017 RTL. More

Helpful 7

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Excellent Service Luis is excellent when trying to find what will fit your needs as well as your budget. He explains all the details before you can even think of the qu Luis is excellent when trying to find what will fit your needs as well as your budget. He explains all the details before you can even think of the questions that need to be asked. :) More

Helpful 5

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Patienced and very pleasant Luis very very patient and professional. I'm partially disable was looking for a vehicle that I can easily get into the drivers seat. I felt extremely Luis very very patient and professional. I'm partially disable was looking for a vehicle that I can easily get into the drivers seat. I felt extremely comfortable in this whole process. I GREATLY appreciate the patience. More

Helpful 6

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Easy going no hassle or pressure Luis Hernandez and his Manager Michael Yaseen made sure we had an awesome experience at Gunn Honda. Luis is very knowledgeable about Honda products an Luis Hernandez and his Manager Michael Yaseen made sure we had an awesome experience at Gunn Honda. Luis is very knowledgeable about Honda products and made sure all of our questions were answered. Michael Yaseen gave us a fair price for our trade and worked out a good deal. Overall we had a very good experience and will definitely buy our next vehicle from Luis. More

Helpful 7

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Used to new We had excellent service from Luis at Gunn Honda. We started our search with the view to buy a used vehicle a few years old. We were allowed to take We had excellent service from Luis at Gunn Honda. We started our search with the view to buy a used vehicle a few years old. We were allowed to take a vehicle on an extended test drive over a Sunday and that helped us decide we wanted a newer vehicle. We then looked at 2014 and 2015 vehicles and saw 2016 as well. Luis answered all of our questions and kept the perfect balance between being available for questions without being pushy. He was great! Our finance person whose name is escaping me right now was also excellent. He did a great job of explaining our options and was able to beat the rate we received from USAA. Great experience overall. Gunn Honda is a class act! More

Helpful 9

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Great Dealership!!! My husband and I have done business with Gunn Honda for 20 years and we have never been disappointed. One Simple Price means their prices are already My husband and I have done business with Gunn Honda for 20 years and we have never been disappointed. One Simple Price means their prices are already competitive without the need to sit there and fight it out. More

Helpful 7

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