"Ordering 2020 Jeep JL"
I recently ordered a custom 2020 Jeep and it came in very quickly. However the only issue I had was the sales rep that was going to take care of me was no longer working there. So during this process of ordering and waiting, I was out of the loop for about 3 weeks with no updates. I will say after I stopped in to the dealership and spoke to the Sales Manger I felt a lot better. I was back on track with the ordering process and updates.
Then when the Jeep came in there was a small hiccup again. I was told the 2020 Jeep was ready and to come in and pick it up. I drove over there and after a long day of work and did a walk around and found out that the rear hitch wiring was not connected. So needless to say I could not pick up the Jeep that day because service was already closed. Then this person introduced him self to me from the detailing/ service side. He overheard the conversation and told me that they will make sure the jeep is completely detailed and ready to go and asked me what time I was coming in.
I do apologize that I can not remember the names of the 2 amazing people that you have working there but I know you can easily figure it out. I was the first 2020 Jeep to be sold there
Thank you again
Other Employees Tagged:
The 2 People in the story was not listed on list.
"Excellent service "
New store and great service too. I was first time to this new store. I need change oil and rotation of my Jeep. And I got free rotations for my car today. I was happy for what they did for me. Thanks.
Other Employees Tagged:
I don’t remember others.
"Great experience! "
Everyone was so nice and courteous! Made me feel comfortable while I was there! My sales associate Joe was so great! Overall a great experience from beginning to end! Thanks!
"New Car needed oil."
I was not given any paperwork for the oil top off. Called three times for a copy. Still no paperwork or even a call back. The car should not be low on oil every 2000 miles. Maybe a Chrysler issue but very poor customer service from Cape Coral Chrysler Dodge Jeep Ram dealer. Do not recommend.
"Great customer service"
Always painless when dealing with the service center at CCCJD. Would recommend. Fast friendly staff and pulling up to people greeting you is a plus.
We decided to replace our Chrysler Town and Country Van. Wei were ready for an experience that was not necessarily as easy as we always had with our dealer of 20 years before we moved to the Cape. Well we were totally blown away. They listened to what we wanted and showed us what we were interested in. When it was determined that they didn't have the exact vehicle we wanted in stock, they immediately started to locate a vehicle at another dealer that met our needs. They found it and had it ready to deliver in two days. This was an extremely comfortable experience and felt just like dealer we dealt with for 20 years! Joseph Aviles was absolutely great and made sure our experience was good and successful. Thanks Joseph for all of your help and we are proud to be part of the Cape Coral CDJR family.
"Jeep purchase "
Customer service on steroids from the moment I got in the door to working on the whole buying experience finance service etc I can say as a buyer of 50 cars over 45 years what a pleasure to deal with folks who love their company and job
AFTER A THREE MONTH SEARCH FOR A MID-SIZED SUV; TEST DRIVING, COMPARING PRICE, LOOKS, AND OTHER FEATURES THAT WERE IMPORTANT TO ME, WE RECEIVED AN EMAIL FROM CAPE CORAL CHRYSLER DODGE JEEP RAM. THERE WAS THE JEEP CHEROKEE LATITUDE THAT WAS IN THE PRICE RANGE I WAS LOOKING FOR.
AFTER A TEST DRIVE, I KNEW IT WAS THE ONE I HAD BEEN LOOKING FOR AND WOULD BE HAPPY WITH.
OUR SALES ASSOCIATE JOSEPH AND SALES MANAGER LEON WENT TO GREAT LENGTHS TO FIND THE SPECIFIC COLOR INTERIOR/EXTERIOR COMBO THAT I WANTED. THEY MADE THE SEARCH ENJOYABLE AND RELAXED.
THANK YOU JOSEPH, LEON, AND MR. GANZI FOR YOUR PATIENCE AND COURTESY TO ME AND MY HUSBAND.
Glenda F. Dean
My vehicle purchasing experience at Cape Coral CDJR was amazing. I appreciate Joe's patience with me in selecting the right vehicle, along with Mo's assistance in financing. All of the staff we encountered were very friendly. Overall, I am glad I chose this dealership, I would certainly purchase here again!
"Love this dealership"
Awesome Experience. If you are in the market to buy Joseph Aviles was my salesperson and he was insanely awesome and the service department was great. Love this dealership.!!!