Joseph Carini 
Joseph Carini  at Kunes Buick GMC of Greenfield
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Joseph Carini  | Page 2

Service Manager

Kunes Buick GMC of Greenfield

3615 S 108th St
Greenfield, WI 53228

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4.7
135 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

4.7

135 Reviews

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135 Reviews of Joseph Carini 

July 16, 2023

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Employee Rating

The body shop did a great job on our vehicle. The truck was returned timely. More

by Mww218
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 19, 2023

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

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Great service, quick work. You guys are the best. Are my new go to for car service More

by vvanshe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn, Steven Buczak

Jul 10, 2023

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 07, 2023

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This was my first time going there and they were friendly and very polite. Will be coming back for all my service needs. More

by adriana.espana85
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 03, 2023

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Little confused on the work that was done, especially when not working still for what I requestes... they say they could not reproduce e the issue More

by ladystallion2012
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2023

Kunes Buick GMC of Greenfield responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 02, 2023

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I had a 1:15 appt for an oil change. I arrived at 1:07. Someone finally came and talked with me about 1:27 to see why I was there. Car was then taken and I was told I could wait, whic More

by BPederson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Solomon Bunn, Steven Buczak

Jul 06, 2023

Kunes Buick GMC of Greenfield responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Jul 07, 2023

BPederson responded

I'd be happy to talk with you about this, if you can provide me a number at which you can be reached.

June 29, 2023

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Employee Rating

Great service alway a relaxing atmosphere employees are always nice and friendly always quick and efficient. More

by msalvjohnson
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn, Steven Buczak

Jul 03, 2023

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 25, 2023

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The service was great. They picked me up when the car was finished. I also received a discount from a coupon. More

by Roy.rockette
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review, Roy! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 24, 2023

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Employee Rating

You pay for diagnostic parts and labor then it doesn’t fix your problem. You take it back to see why and have to pay again for diagnostic to say something else wrong More

by edwardmcatee74
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Solomon Bunn, Steven Buczak

Jun 27, 2023

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to share your recent experience at John Paul's Buick GMC, Edward. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Jun 27, 2023

Kunes Buick GMC of Greenfield responded

Hi Edward, I was doing some investigating and when you were here on 06/22/2023 You declined the repair to have the ABS repaired. When you were here on 06/06/2023 You request we look at License plate bulbs, Check engine light., And an exhaust leak. If you have any further questions please contact me. Thanks, Joseph Carini-Service Director- jcarini@johnpaulsautomotive.com

June 10, 2023

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Second visit was way better than first. Service Manager responded and assigned me to personnel that were very accommodating and kept me informed on how things were being handled with my veh More

by Djohn1718
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Solomon Bunn , The two drivers that took me to and from the dealership.

Jun 13, 2023

Kunes Buick GMC of Greenfield responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

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It was a great experience. The work that was done was very professional and they kept me well informed on what was going on. All in all it was a very good experience. More

by SIKORSKI-W
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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