Joseph Carvalho | Page 16

100 Percent Pleased! I will be writing a couple of testimonials about my experience at Empire Hyundai and posting them because I had such a great experience there this tim I will be writing a couple of testimonials about my experience at Empire Hyundai and posting them because I had such a great experience there this time. Everybody - even people who weren't assisting me - was friendly, down to earth, good humored, and really nice. Everyone seemed interested in whether I liked the car and how the process went. Brandon Rodriguez was my sales guy and he couldn't have been nicer. I really trusted him to give me the information about what I could get for my trade-in and what options in new cars were available. He was a good listener, he seemed very honest, and he had a nice personality. I felt very confident about my purchase because of him, and I felt well informed as to the particulars because of both him and the two other men who helped work out my sales agreement. I actually had fun this time! And I have never had "fun" buying a car before. I felt very taken care of, and like the guys were straight with me. I don't mean to gush, but I really would recommend Empire to anyone looking for a great deal, a great staff, and a really good car with a long warrantee. Nobody was too pushy and I never felt pressured, though the guys were xxxx bent on getting me a good car and they worked very hard to meet my needs. I really think customer service in the world is at an all-time low - and these guys were like a breath of fresh air. I would definitely buy my next car at Empire and I hope to send my mom next year! More

by vmalkin517 Verified Customer Verified Customer

Report | Print

New Tucson I could not be happier with my new SUV. I am extremely pleased with the service I received at Empire Hyundai. Steve was a great leasing specialist tha I could not be happier with my new SUV. I am extremely pleased with the service I received at Empire Hyundai. Steve was a great leasing specialist that made the normally stressful experience of re-leasing a breeze. More

by m.saniuk18 Verified Customer Verified Customer

Report | Print

car buying experience. Like the car. Delays unacceptable. John Gomes Salesperson is good.. Financial Dept. not upfront. I was not able to drive off with my car that day beca Like the car. Delays unacceptable. John Gomes Salesperson is good.. Financial Dept. not upfront. I was not able to drive off with my car that day because the delays extended into after business hours of my insurance agent. More

by dianeuniv Verified Customer Verified Customer

Report | Print

Great It was a positive experience from beginning to end. I felt as if I was well attended to and that all my questions and needs were addressed. It was a positive experience from beginning to end. I felt as if I was well attended to and that all my questions and needs were addressed. More

by meredithmheath Verified Customer Verified Customer

Report | Print

New Car Purchase I hate the process of purchasing a new car, it stresses me out considerably. With that said, I will say that the last 3 cars that I purchased were fro I hate the process of purchasing a new car, it stresses me out considerably. With that said, I will say that the last 3 cars that I purchased were from Empire Hyundai and there is a reason for that. They make it easy and comfortable. Empire Hyundai apprreciates a new customer just as much as a return customer. They understad that there is plenty of competion out there and truely want to earn your business and your conintued business. I have never had a bad experience with the sales or service at this dealership. More

by kakrauzyk49 Verified Customer Verified Customer

Report | Print

new car Good car for the price. The car met our needs. The sales staff was not very aggressive; to the point of turning us off. Any situation that occurred Good car for the price. The car met our needs. The sales staff was not very aggressive; to the point of turning us off. Any situation that occurred was handled by the other members of the staff. More

by cindyandtom Verified Customer Verified Customer

Report | Print

Awesome Staff My salesman chris s. Was an awesome guy. He helped me with everything from chooaing the car to setting up my bluelink wgile i was with finance. DJ was My salesman chris s. Was an awesome guy. He helped me with everything from chooaing the car to setting up my bluelink wgile i was with finance. DJ was also fantastic with helping with all the nimbers and explaining it all to me. Both finance guys, rob c. and joe were also amazing. They did everything they could to figure it all out. Thanks guys! More

by nicoooo328 Verified Customer Verified Customer

Report | Print

accent great. excellent.i can;t remember the names below the staff was wonderful good people.the dealership was proffesional clean and pleasnt my salesperson great. excellent.i can;t remember the names below the staff was wonderful good people.the dealership was proffesional clean and pleasnt my salesperson was excellent.ty.i chose hyundia over toyota becauce of warranty.ty. More

by roadking2010 Verified Customer Verified Customer

Report | Print

Excellent Service My sales man Mike Dube was so helpful and got me in to the perfect car. Also Joe Carvalho was an excellent finance manager. He structured the deal so My sales man Mike Dube was so helpful and got me in to the perfect car. Also Joe Carvalho was an excellent finance manager. He structured the deal so well and made the finance part an easy transaction. More

by ashdalton Verified Customer Verified Customer

Report | Print

Where to buy a car I have been a customer for almost 20 years and wouldn't think of going anywhere else and highly recommend Empire to anyone looking to purchase a new o I have been a customer for almost 20 years and wouldn't think of going anywhere else and highly recommend Empire to anyone looking to purchase a new or used car or truck More

by Judy1122 Verified Customer Verified Customer

Report | Print