217 Reviews
Write a Review217 Reviews of Joseph Carvalho
August 22, 2021
Apathetic salesman and poor customer service support and follow through. Only interested in a quick sale. Do not return calls. Sales manager Trevor was the only contact who followed through with his promise follow through. Only interested in a quick sale. Do not return calls. Sales manager Trevor was the only contact who followed through with his promises. Would not buy or lease another car here More
Other Employees Tagged: Trevor Torres , Tony Reis, Destiny in service, Ben and Connor in sales, Michael in service
August 19, 2021
I had a great experience delte with Joe Carvalho, Connor ,Jeff white just to name a few. I have bought 3 cars and sent a couple of other customers. Very happy with the purchase of my Tucan. Connor was s ,Jeff white just to name a few. I have bought 3 cars and sent a couple of other customers. Very happy with the purchase of my Tucan. Connor was so polite great kid. More
August 18, 2021
Please don’t waist your time or money going to this dealership, they had me lie to the bank in order for a fund to go through on a car that I didn’t even want in the First place, I could not afford suc dealership, they had me lie to the bank in order for a fund to go through on a car that I didn’t even want in the First place, I could not afford such high payments, in which I told them and they said there was nothing they could do for me. I traded in my car in which they “sent away” even before the fund got approved. I went back for my car after telling them I couldn’t afford the car and my trade in was already gone 12 hours after taking possession of the new car which is illegal, if anyone has any legal information on how to help me with this situation please get back to me, if this takes going to the attorney general I will do so. More
Other Employees Tagged: Kasey Mathias, Jeff White, Ronald Webb, Brandon Rodriguez, Trevor Torres , Tony Reis, Forest Thomas, Steve
August 17, 2021
I had a great experience…it started with Justin he was wonderful to work with. He wasn’t pushy at all and genuinely cared about what I wanted! Then the financing part was nice and smooth. Then the service wonderful to work with. He wasn’t pushy at all and genuinely cared about what I wanted! Then the financing part was nice and smooth. Then the service dept was very accommodating and helpful More
Other Employees Tagged: Justin Bennett 5 stars
August 07, 2021
Awesome. They went above and beyond to help me. I have been telling all my friends where to go. Thank you to everyone at the Swansea location for your help. been telling all my friends where to go. Thank you to everyone at the Swansea location for your help. More
Other Employees Tagged: Everyone at the Swansea location
August 07, 2021
Ronnie was great! Definitely recommend working with him. He was patient and personable to work with and helped me get a good deal and a reliable vehicle. He was patient and personable to work with and helped me get a good deal and a reliable vehicle. More
Other Employees Tagged: Ronald Webb
August 04, 2021
Just purchased a Palisade with Brandon. It was the BEST buying experience I have ever had and I have previously purchased 7 other cars in my adult life. Brandon was extremely informative with zero pressur buying experience I have ever had and I have previously purchased 7 other cars in my adult life. Brandon was extremely informative with zero pressure. He was training Kevin who was kind and welcoming. The entire Empire team was so nice and super accommodating to us when we came in late on a Saturday and the deal was done in no time flat!! I highly recommend to anyone searching for a new car!! More
Other Employees Tagged: Brandon Rodriguez
August 01, 2021
We went to Empire Hundai because Tony Reis has been our go to guy for many years when we were looking to upgrade our vehicle. He has always given us the best deal and we are confident that Tony and Empire go to guy for many years when we were looking to upgrade our vehicle. He has always given us the best deal and we are confident that Tony and Empire will always be there for us and our needs after our purchase. More
Other Employees Tagged: Tony Reis
July 29, 2021
The people at the dealership were wonderful to work with . My sales person Justin , the manager Joe and all of the other employees were very friendly and professional from the moment that I walked . I need . My sales person Justin , the manager Joe and all of the other employees were very friendly and professional from the moment that I walked . I needed a car for my daughters graduation and I had a deadline. They made it happen. Thanks guys More
Other Employees Tagged: Forest Thomas, Justin

