Joseph Cassello
Joseph Cassello at Oak Lawn Toyota
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Joseph Cassello | Page 66

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8
679 Reviews
4.8

679 Reviews

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679 Reviews of Joseph Cassello

July 12, 2020

Dealership Rating
Employee Rating

Had a great experience. Than You Had a great experience. Sales and staff were great. Love my new Taco. Looking forward to seeing the staff in theme near future. Thank you. More

by IHORPROKIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Carnivele, General Manager

July 09, 2020

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Employee Rating

I've been a valued customer at OLT since the mid 1990s. Toyota, in general has proven that there is a such thing as reliable transpotation. Thank you Toyota and the Toyota team at Oak Lawn Toyota. More

by cameronathornton
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Frank Nash, Keith Stadler, Sal Gaeta , Patryk Kilch, John Richerme, Daniel Schnur

Jul 10, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vasques, Service Manager

July 07, 2020

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Employee Rating

Recall went smoothly everyone very professional and thank u to joe was glad tp have this recall taken care of in a swift manner and get it done quickly More

by andreabiondi1957
Recommend Dealer
Yes
Jul 07, 2020

Oak Lawn Toyota responded

Hello, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

July 03, 2020

Dealership Rating
Employee Rating

Problem solved and done quickly.Recall on airbags. Will definitely return for other services.Glad that the problem was resolved and returned home and feel safe now that it has been taken care of. More

by m.rohan
Recommend Dealer
Yes
Jul 06, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vasques, Service Manager

July 03, 2020

Dealership Rating

I bought a2019 Toyota Avalon and I love the car my sales man Bob speed was fabulous he helped me with every aspect of the sale.even though he is extremely busy he takes the time to get to know you and what More

by jb9835
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee

Jul 06, 2020

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Bob here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

July 01, 2020

Dealership Rating
Employee Rating

Well to start, went to another Toyota dealership and was treated horribly. Was about to give up on Toyota until we went to Oak Lawn. More

by CITYCOP1028
Recommend Dealer
Yes

Other Employees Tagged: Nick Taiym

Jul 02, 2020

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

June 25, 2020

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Employee Rating

As always, great customer service especially during this pandemic. I have been a customer since 1984 and have purchased three cars since then, and if I have an opportunity for a fourth, I will purchase it f More

by JudeeB
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Frank Nash, Keith Stadler, Sal Gaeta , Patryk Kilch, John Richerme, Daniel Schnur

Jun 26, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vasques, Service Manager

June 25, 2020

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Employee Rating

Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased More

by patrickperner
Recommend Dealer
Yes
Jun 26, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

June 25, 2020

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Employee Rating

Oak Lawn Toyota is the best because they always put the customer first. I enjoy spending time here because they're always so polite to the customers More

by SWINGBLUES14
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schnur

Jun 26, 2020

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

June 25, 2020

Dealership Rating
Employee Rating

They are pleasant people but they need to be able to deal with scheduling regardless without side issues such as the pandemic or riots going on in other areas. More

by samrand76
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Jun 26, 2020

Oak Lawn Toyota responded

Thank you for your honest feedback. We are glad to hear that the team provided a pleasant experience. Thanks again for choosing Oak Lawn Toyota! Juan Vasques, Service Manager

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