Joseph Chevrolet
Joseph Chevrolet at Joseph Chevrolet

Joseph Chevrolet

CRM

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.5
86 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

6 yrs, 8 mos

4.5

86 Reviews

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86 Reviews of Joseph Chevrolet

December 04, 2025

Dealership Rating
Employee Rating

We have purchased many cars, trucks, and vans through the years, both for personal and business use and Joseph Chevrolet set a high new bar for us in terms of top-notch service in all areas. Undoubtedly, the More

by afarfsing
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 18, 2025

Dealership Rating
Employee Rating

Great person, Very knowledgeable answer all my questions. Felt comfortable dealing with him as a customer. Definitely will buy again from him and the dealership. Going to tell people the you trust him to get More

by tedfrohlich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 18, 2025

Dealership Rating
Employee Rating

John Collin was awesome, helped answered every question and help me get through the process smoothly and quickly. Thanks you John. More

by robmushrush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Collins

October 31, 2025

Dealership Rating
Employee Rating

Everything was great from start to finish. They communicated well and made purchasing the truck a breeze. Thanks for the great service! More

by Brandon Druffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gibson

October 23, 2025

Dealership Rating
Employee Rating

I visited for my scheduled oil change appt on Tues, Oct 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thin More

by swest0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Joseph Chevrolet responded

We’re very sorry to hear about your recent service visit and appreciate you bringing this to our attention. This isn’t the level of service we aim to provide. We’re glad Angela and our cashier made a positive impression, and we’d like the opportunity to make things right. Please reach out to our Service Manager so we can address this personally.

Oct 27, 2025

swest0729 responded

Thank you so much for responding. I will give a call and ask for Service Manager. Sheila West

October 10, 2025

Dealership Rating
Employee Rating

Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. More

by howell1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karl Mueller

Oct 27, 2025

Joseph Chevrolet responded

We’re very sorry for the inconvenience you experienced with your recent service visit. Your time matters, and it’s clear we fell short. We’d appreciate the opportunity to review what happened and improve our process. Please reach out to our Service Director so we can assist directly.

September 20, 2025

Dealership Rating
Employee Rating

Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st More

by Brian_roedig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 24, 2025

Joseph Chevrolet responded

Thank you for your review. We want to assure you that we do not use AI for our phone calls. Our phones are answered by real people, and if you left a message it may have been during a busy time when our staff was tied up helping other customers. We are sorry you did not receive a return call as quickly as expected. Please reach out directly to our service manager so we can review this and assist you.

September 15, 2025

Dealership Rating
Employee Rating

Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

by JT7831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Joseph, Karl Mueller , I don’t know who all these people are

Sep 24, 2025

Joseph Chevrolet responded

We are glad we could take care of your truck and even surprise you with a wash! Thank you for choosing Joseph Chevrolet for your service needs.

September 01, 2025

Dealership Rating
Employee Rating

Outstanding Staff. Whenever I am at the dealership for ANYTHING, my salesman Mike always comes to greet me and ask if there’s anything he can help me with and how I’m More

by steve.schwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike in sales

Sep 08, 2025

Joseph Chevrolet responded

Thank you for your kind words! We love hearing that Mike goes above and beyond to make you feel welcome and supported every time you visit. We’re lucky to have him on our team, and we’re grateful for your continued trust in us.

July 20, 2025

Dealership Rating
Employee Rating

I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Joseph Chevrolet responded

Thank you so much for the 5-star review! We’re glad to hear your service was completed smoothly. We apologize for the confusing text you received afterward, our automated system doesn’t always sync in real-time with the appointment status, and it can sometimes send the wrong message after an appointment is closed out. We appreciate your understanding and look forward to seeing you again next time!

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