Joseph Chevrolet

Everything was great from start to finish. They communicated well and made purchasing the truck a breeze. Thanks for the great service! They communicated well and made purchasing the truck a breeze. Thanks for the great service! More

by Brandon Druffel Verified Customer Verified Customer

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I visited for my scheduled oil change appt on Tues, Oct 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thin 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thing in the morning for the 7:30 appt. Once the work was completed, his words to me were simply, "you're all done." He walked me to the cashier and exited. After having such great interaction previously with my salesman Mario McConico and Angela in Service, Ryan's lack of customer-service caught me by surprise. I also compliment the kindness of the cashier who nicely closed my visit. More

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Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We also asked for a standard oil change to be done and replacing the break pads. We were told 24-48 hours. At 2pm Wednesday we had heard no follow up so we called for an update. We spoke to Daniel Danzen who told us transmission issues take up to a week for just a diagnosis and up to another week to repair. When asked if we could schedule a better time so we are not without a car for 2 weeks we were told no. I asked if at least the oil change and break pads were done so we could pick it up and schedule a time when we were prepared to be without our car for two weeks and they told us nothing was done. The car sat in the lot for over 24 hours without anyone looking at it. I've had to depend on rideshares during this time. We wanted the quality experience of a dealership working on our car and could have got better service at any corner lot. I urge you guys to not make appointments available if your not able to fulfill them in a timely manner. More

by howell1986 Verified Customer Verified Customer

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Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

by Brian_roedig Verified Customer Verified Customer

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Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

by JT7831 Verified Customer Verified Customer

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Outstanding Staff. Whenever I am at the dealership for ANYTHING, my salesman Mike always comes to greet me and ask if there’s anything he can help me with and how I’m Whenever I am at the dealership for ANYTHING, my salesman Mike always comes to greet me and ask if there’s anything he can help me with and how I’m liking my new Colorado. More

by steve.schwein Verified Customer Verified Customer

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I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01 Verified Customer Verified Customer

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Came in an hour after opening and was there almost three hours after closing to purchase a new vehicle. The sales rep did feed me PB&J out of the vending machine while waiting on paperwork. hours after closing to purchase a new vehicle. The sales rep did feed me PB&J out of the vending machine while waiting on paperwork. More

by Customer Verified Customer Verified Customer

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I am very happy I chose Joseph Chevrolet to purchase my used car. It's a 2018 Chevrolet Equinox and it is everything that I wanted. I highly recommend you go see the fine folks there, it seems they aim to used car. It's a 2018 Chevrolet Equinox and it is everything that I wanted. I highly recommend you go see the fine folks there, it seems they aim to please. Even after the sale, Keith reached out to me to see if I was satisfied. Absolutely I am. Couldn't be happier. Than I am now mm More

by eynestein Verified Customer Verified Customer

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Team was great. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. More

by karenm0 Verified Customer Verified Customer

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