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Joseph Falconer
Joseph Falconer at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Joseph Falconer

Sales Consultant

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Joseph Falconer

January 18, 2026

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Employee Rating

Russ Darrow jeep dealer of West bend went above and beyond when it came to getting us where we needed to be for payments. Great customer service and sales team! More

by KODEY1957
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Finance Experience
Recommend Dealer
Yes
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Jan 18, 2026

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

January 08, 2026

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Awesome experience with sales and F&I (answered 'n' to the purchase question because I leased Knowledge, friendly, extra-mile staff More

by tromoser
Recommend Dealer
Yes

Other Employees Tagged: Joseph Falconer

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Jan 08, 2026

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Jeep Dodge RAM of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

December 28, 2025

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Employee Rating

I would suggest that a used car salesman be more knowledgeable on the used cars that are on the lot they are selling. More

by BESTBIGDADDY
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Finance Experience
Recommend Dealer
Yes
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Dec 28, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

December 16, 2025

Dealership Rating
Employee Rating

Everyone was very kind. Joe was amazing to work with, he was very patient and answered all of our questions. I never felt under any pressure to make decisions one way or the More

by A.SPIEKERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Corey

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Dec 17, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

December 13, 2025

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Employee Rating

Great communication and continuous follow up Presenting all potential options allowed me for a proper decision making process More

by MARCELO.ALVES
Recommend Dealer
Yes

Other Employees Tagged: Joseph Falconer

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Dec 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com

December 08, 2025

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Employee Rating

Friendly and very helpful staff. Great service. Great pricing and fair with our trade in More

by BRANDTKYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann, Jordan Seagran

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Dec 08, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 06, 2025

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Employee Rating

It was a busy evening we were there but they made it go by smoothly. Out 16 month old daughter rand around and had a blast i teracting with the employees. More

by JALen weyker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble

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Dec 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

November 14, 2025

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Employee Rating

Everyone was very enjoyable, very cordial and very enthusiastic about my purchase I would recommend the team to anybody More

by JEFF@CANOPY-LLC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Kyle Schmidt, Jonathan Corey, Drake Burke, Sam Champeny

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Nov 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 23, 2025

Dealership Rating
Employee Rating

Our sales guy, Joe, was pretty cool. Seems like a good guy. I think we got a fair deal, would be happier if we got an extra key with the vehicle. More

by FLOCKAGEESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 24, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Joe and our team. It was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

August 08, 2025

Dealership Rating
Employee Rating

Thank u helped us and try understand communicate better because we both deaf..We are happy..Imforgot name who help3d us jeep..but pls say thank him from us..Jeep seem doing good so far..He did wax and poli More

by DOGLOVER4876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Scallorn, Josiah Hermann , I don't know who which Jose??he did w us last time jeep bought..

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Aug 08, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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