Joseph Garbee | Page 2

I wish I could rate this dealership and their communication with 0 stars. My daughter tried to "purchase" her first car from Joe at the Used Division of Youngblood Motors. She received a loan a communication with 0 stars. My daughter tried to "purchase" her first car from Joe at the Used Division of Youngblood Motors. She received a loan approval by phone from Joe at 7:15 on a Tuesday evening. He was off on Wednesday so they agreed on an appointment time of 7:15 pm on Thursday. Thursday afternoon my daughter received a phone call from Joe stating they sold her car. How do you sell someone's car when they have approved financing that is arranged by the dealer? I heard the phone call Tuesday night, as my daughter had them on speaker phone, Joe said I will get the car off the lot, cleaned and have it ready for you on Thursday. Apparently, that did not happen. After the Tuesday night phone call ended, my daughter secured and paid for full coverage insurance for a car that she does not and now will not own. The only explanation we received from Joe "Mr. Youngblood's philosophy is a car is not sold until it leaves the lot". If Joe had communicated correctly with us on Tuesday evening, we could have run over there quickly and signed the papers and provided the insurance information. No one communicated “Mr. Youngblood’s philosophy with us. We did not hear I'm sorry this happened to you or let me help you find something else" Nothing to rectify the situation. There are too many car dealerships and cars for sale in the Springfield Metro to be treated this way. So today, we start over the car search and will find a dealership that will treat customers the way they should be treated. I hope this review reaches Joe and the sales manager. Thursday evening we left a voicemail for the sales manager as of noon on Friday no one from Youngblood has reached out to us. More

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Salesman was fantastic told me everything about the car and made sure I understood everything about the cars features. They made sure my first car buying experience was great and made sure I understood everything about the cars features. They made sure my first car buying experience was great More

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In and out within a reasonable time. Had the oil changed and tires balanced and rotated. Will come back again for similar work to by fone and tires balanced and rotated. Will come back again for similar work to by fone More

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Recently had some issues with my car starting. We couldn’t figure out what it was because it wasn’t the battery, starter or alternator. They figured it out for us and got it working again. It was a s couldn’t figure out what it was because it wasn’t the battery, starter or alternator. They figured it out for us and got it working again. It was a super strange not normal issue but they figured it out. More

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Bought my last 2 vehicles from them and also been great customer service and great deals. There service center is top notch also . Don’t get to use it as much as use to because where I live However also gr customer service and great deals. There service center is top notch also . Don’t get to use it as much as use to because where I live However also great when I do. More

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This dealership is great. We had a wonderful experience. Everyone who helped my husband and i were very professional and helpful. We would definitely recommend this dealership to people Everyone who helped my husband and i were very professional and helpful. We would definitely recommend this dealership to people More

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They make everything easy. And never pressure you to buy anything. I have bought four cars from them. And the finance department knows what they’re doing. anything. I have bought four cars from them. And the finance department knows what they’re doing. More

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Always professional. Quick and easy buying process when the manager became involved. Clayton was able to complete the financing process smoothly and answer all my questions without hesitation. He never sai the manager became involved. Clayton was able to complete the financing process smoothly and answer all my questions without hesitation. He never said “I don’t know”. The vehicle features were explained to me and what has changed from the 2017 to the 2019. More

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Wonderful experience! We worked with Joesph and a new sales person he was helping. They were adamant about helping us get into the perfect vehicle, and they did a great job! It was simple and quick! I lo sales person he was helping. They were adamant about helping us get into the perfect vehicle, and they did a great job! It was simple and quick! I love my new car! We will buy from there again! More

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Always have a good experience at Youngblood Nissan! Everyone is always helpful and very knowledgeable. I am a return customer, and happy with my purchase! I would highly recommend to my friends if looki Everyone is always helpful and very knowledgeable. I am a return customer, and happy with my purchase! I would highly recommend to my friends if looking to buy. More

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