Joseph Montgomery

Joesph our sale rep was professional and courteous during the sale of our new Kia Sportage. the sale of our new Kia Sportage. More

by Eagosto Verified Customer Verified Customer

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The individual whom attend me was attentive and to the point. He did exactly as he said. No more No less. Did not appreciate been put on hold and hang up on. Other than That. 8/10 point. He did exactly as he said. No more No less. Did not appreciate been put on hold and hang up on. Other than That. 8/10 More

by RICKYs Verified Customer Verified Customer

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The front desk was extremely thorough, efficient and courteous. Great service and a lot more organized. courteous. Great service and a lot more organized. More

by shikiablair Verified Customer Verified Customer

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Fastest I have ever been in and out of a dealership! Monday is the best day to go! Monday is the best day to go! More

by laurenpsteinhardt Verified Customer Verified Customer

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Staff staying back from their commitment s I ended up paying more than the decided price paying more than the decided price More

by shah.kirti01 Verified Customer Verified Customer

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Joseph was awesome and the process was very efficient. I was in and out in about 2 hrs with a new car. I was in and out in about 2 hrs with a new car. More

by ne95014 Verified Customer Verified Customer

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I got a used 2021 GMC Yukon xl from Koons on February 4th. While I was driving home the check engine light came on. I called and they said to bring it back. I live over an hour a way, so this was inconve 4th. While I was driving home the check engine light came on. I called and they said to bring it back. I live over an hour a way, so this was inconvenient, but I obviously drove down the next day. Jon Ponce De Leon, my service guy, reset the check engine light and sent me on my way. He also informed me that this was an issue GMC was having and if the problem continued, it would be big money to fix. I was very concerned about this, since I had just got the car a few days earlier. Of course, a day later the check engine light came back on and now no one is calling me back. I have left several messages. Someone named Tyler has owed me a call for over a week. I still have the temp tags on and can’t get my car inspected because the check engine light is still on and no one will call me back! I’m guessing Koons is trying to wait out the 30 day warranty since (that ends tomorrow) so they were willing to help the day after but not now. They knowingly sold us a lemon SUV for over $40k and have ghosted me. I have filed a complaint with the better business bureau. This has been the worst car buying experience of my life. Please do not buy a car from here. They are crooks. More

by ashley.h.elliott Verified Customer Verified Customer

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Very easy to work with. Listened to what I wanted, made suggestions, and delivered. I would recommend this dealership Listened to what I wanted, made suggestions, and delivered. I would recommend this dealership More

by scottmills248 Verified Customer Verified Customer

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Great experience with Joe at this dealership. It was a fast and painless experience. Definitely recommend. It was a fast and painless experience. Definitely recommend. More

by lnesbitt Verified Customer Verified Customer

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clean restroom , good free coffee , big waiting room , good customer service , easy access from main road good customer service , easy access from main road More

by rolandselby Verified Customer Verified Customer

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