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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,382 Reviews

1290 Nashville Pike

Gallatin, TN

37066

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1,382 Reviews of Gallatin Chrysler Dodge Jeep Ram

June 12, 2026

Everyone was nice an friendly an very welcoming. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. More

by cherylan1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kirk
Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with Andrew! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram. We appreciate your business and hope you enjoy your new Jeep!

June 11, 2026

The management for used cars is the worst experience of dealing with a business to purchase anything I have ever experienced. They refused to provide missing fasteners and badges for the car I bought. I kn More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan, Tim “Goodguy” Campbell
Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Richie, I'm truly sorry to hear about your disappointing experience with us. It's concerning to see your feedback, but I appreciate you sharing it. If you'd be willing to communicate with me further, I would love to address your issues and work towards a solution. Thank you for your time, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

Jun 12, 2026 -

richie responded

Anthnoy Givens, Thanks for responding. I have asked before, the things I requested were basicly minor. The hood, fenders, and front grill area to be realigned. (The driver's front fender is being hit by the hood and paint knocked off). The hood is higher in front and the gaps are terrible. Many of the fasteners on the radiator cover were missing. The Charger badge missing. The SXT badge missing. The lower valance under the front bomper missing. The rotors were warped and the front pads crystallized. ( ALREADY REPLACED THEM) This was really bad considering the car only had 10,000 miles when I purchased it. The left front lower control arm was bent, and the sway bar was very loose. (I had them repaired or replaced). The pieces that keep the hood level when closed were missing. I partially blame myself as I had waited almost 2 weeks to be able to pick the car up. It was after dark, and I couldn't see the extent of the missing and misaligned parts. So, if you want to help me let me know what your solution is.

June 11, 2026

Brandy Perry did a great job helping us in getting our Dodge Journey maintenance done.thanks Brandy!! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry 5 stars
Jun 11, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Gary, thank you for the great review! We will be sure to thank Brandy for her excellent work! - The Team at Gallatin Chrysler Dodge Jeep Ram

June 07, 2026

Working with Patrick was such a joy. He Tyler made the experience wonderful. Would recommend him to anyone in the market for a new or used car. More

by tbriggs342
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Littlejohn , Dominick Ferrara
Jun 08, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for recommending Patrick and our team. Enjoy your new ride! - The Gallatin Chrysler Dodge Jeep Ram Team

June 05, 2026

Brandy was excellent but I did not like the outcome of my results, wish more could have been done to fix my issue. I give mid rating because Brandy gets 5 but the sale gets 2. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Jun 08, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Daryl, we're glad to know Brandy provided excellent service, but we're sorry the outcome didn't meet your expectations. We'd like to better understand and address your concerns if possible. Please reach out so we can discuss how we might assist you further. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 04, 2026

All in all great experience. She made things right. My opinion about Gallatin Chrysler changed because of Angela. More

by drpadmakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory, Angela Darrell, Dylan Parr
Jun 04, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-star review! We're so happy Angela was able to assist you at Gallatin Chrysler Dodge Jeep Ram.

June 01, 2026

Brandy and Daniel were great in the service department. My only complaint is that the service wait times are a little lengthy. I have waited 2 plus hours for just an oil change and tire rotation. That was More

by Dposton1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy, Daniel
Jun 02, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing this feedback about Brandy and Daniel. We will make sure to pass on your kind words. That said, we apologize if your service took longer than expected. We will be sure to share this update with our team so we can work on serving you more efficiently in the future.

May 24, 2026

Angela was great! She went above and beyond to get my vehicle back to me in a timely manner. More

by Williamsar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
May 26, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

William, we are glad that you enjoyed working with Angela at Gallatin Chrysler Dodge Jeep Ram! Thanks for sharing with us, and we'll see you next time.

May 24, 2026

Brandy at Gallatin CDJR was fantastic to work with! She was friendly, knowledgeable, and made the whole process smooth and stress-free. She took the time to answer all my questions and truly cared abou More

by DOCCG4K9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy, Collin Gregory
May 26, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for recommending Brandy and our team! We are glad to hear that everything went smoothly. See you again at Gallatin Chrysler Dodge Jeep Ram!

May 24, 2026

The service was performed quickly and all staff that assisted were very helpful and friendly. More

by Dljohnson11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 26, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

You can always expect service with a smile at Gallatin Chrysler Dodge Jeep Ram! We hope to see you again in the future.

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