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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,386 Reviews
Call Dealership (629) 276-3777
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1290 Nashville Pike

Gallatin, TN

37066

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1,386 Reviews of Gallatin Chrysler Dodge Jeep Ram

June 19, 2026

They were excellent about being "honest" about diagnosing repairs outside of the spectrum of my visit but were very punctual about the appointment arrival time and got my recall repairs done (catalytic conve More

by SparkOfLogic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan, Deacon, and some other chick.
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June 16, 2026

Great dealership. Salesperson and the financing manager worked with us to get the deal where we needed it to be. More

by bigrolar2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jun 16, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We love to hear this! Thank you for choosing Gallatin Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels!

June 15, 2026

Ive called three months in a row , they said they were going to have the part and didnt after , I waited an hour. If a recall was coming in the next day . Why didnt anyone check to see if it was there rat More

by Groleau23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela , Angela Darrell
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Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you've experienced. It's never our intention to waste a valued customer's time, and we clearly dropped the ball here. If you could please call our dealership and ask for me specifically, I would like to personally assist you with getting this issue resolved quickly. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 13, 2026

As a previous happy customer, I need to say this dealership has gone down hill, the new management now plays games and wastes peoples time, so buyer beware! Don't expect a fair or even a good dea More

by 22-F120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, DJ Rogers
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Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I'm genuinely sorry to hear about your disappointing experience with our dealership. We pride ourselves on providing excellent customer service and it sounds like we've fallen short in this case. If you're open to discussing the situation further, I would love an opportunity to make things right and see what we can do together moving forward. Please don't hesitate to reach out to me if there's anything I can assist with. Thank you, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

June 12, 2026

Everyone was nice an friendly an very welcoming. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. More

by cherylan1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kirk
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Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with Andrew! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram. We appreciate your business and hope you enjoy your new Jeep!

June 11, 2026

The management for used cars is the worst experience of dealing with a business to purchase anything I have ever experienced. They refused to provide missing fasteners and badges for the car I bought. I kn More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan, Tim “Goodguy” Campbell
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Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Richie, I'm truly sorry to hear about your disappointing experience with us. It's concerning to see your feedback, but I appreciate you sharing it. If you'd be willing to communicate with me further, I would love to address your issues and work towards a solution. Thank you for your time, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

Jun 12, 2026 -

richie responded

Anthnoy Givens, Thanks for responding. I have asked before, the things I requested were basicly minor. The hood, fenders, and front grill area to be realigned. (The driver's front fender is being hit by the hood and paint knocked off). The hood is higher in front and the gaps are terrible. Many of the fasteners on the radiator cover were missing. The Charger badge missing. The SXT badge missing. The lower valance under the front bomper missing. The rotors were warped and the front pads crystallized. ( ALREADY REPLACED THEM) This was really bad considering the car only had 10,000 miles when I purchased it. The left front lower control arm was bent, and the sway bar was very loose. (I had them repaired or replaced). The pieces that keep the hood level when closed were missing. I partially blame myself as I had waited almost 2 weeks to be able to pick the car up. It was after dark, and I couldn't see the extent of the missing and misaligned parts. So, if you want to help me let me know what your solution is.

June 11, 2026

Brandy Perry did a great job helping us in getting our Dodge Journey maintenance done.thanks Brandy!! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry 5 stars
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Jun 11, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Gary, thank you for the great review! We will be sure to thank Brandy for her excellent work! - The Team at Gallatin Chrysler Dodge Jeep Ram

June 07, 2026

Working with Patrick was such a joy. He Tyler made the experience wonderful. Would recommend him to anyone in the market for a new or used car. More

by tbriggs342
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Littlejohn , Dominick Ferrara
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Jun 08, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for recommending Patrick and our team. Enjoy your new ride! - The Gallatin Chrysler Dodge Jeep Ram Team

June 05, 2026

Brandy was excellent but I did not like the outcome of my results, wish more could have been done to fix my issue. I give mid rating because Brandy gets 5 but the sale gets 2. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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Jun 08, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Daryl, we're glad to know Brandy provided excellent service, but we're sorry the outcome didn't meet your expectations. We'd like to better understand and address your concerns if possible. Please reach out so we can discuss how we might assist you further. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

Jun 12, 2026 -

Daryl responded

Daniel , were the managers able to come up with a solution after our discussion to assist with my transmission issues from the sale? Thanks

June 04, 2026

All in all great experience. She made things right. My opinion about Gallatin Chrysler changed because of Angela. More

by drpadmakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory, Angela Darrell, Dylan Parr
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Jun 04, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-star review! We're so happy Angela was able to assist you at Gallatin Chrysler Dodge Jeep Ram.

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