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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,316 Reviews

1290 Nashville Pike

Gallatin, TN

37066

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1,316 Reviews of Gallatin Chrysler Dodge Jeep Ram

February 24, 2026

Working with V both times have been such a wonderful experience! Everyone at the dealership In service and in the front are always so helpful! Will always look forward to going back and working with suc More

by Kelseydriver20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vendant Patel, Joe Smith, Dominick Ferrara, Angela Darrell
Feb 24, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We love hearing from repeat customers, Kelsey! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and sharing your experiences with V and the team. We truly appreciate your business! See you next time!

February 23, 2026

Brought Dodge truck in for an air bag recall. They let me schedule an appointment. Told me it would be an hour or longer wait. I have someone pick me up. They call 45 minutes later and said that More

by wholder@realtracs.com
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Feb 23, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate your candid feedback and sincerely apologize for the inconvenience caused. It is never our intention to waste any of our guests' time. We pride ourselves on delivering timely job repairs and as such, we will be utilizing your feedback to improve our processes. If there is anything further we can do to assist you, please do not hesitate to give me a call. Sincerely, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

February 22, 2026

My service representative was Juan I’m so thankful he was my representative my car was towed in he called me everyday to let me know the problems with my car her ordered the parts and it was fixed like clock More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 23, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Dino, thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your experience with Juan! Please let us know if we can be of further assistance.

February 21, 2026

I dealt with this dealership for years when they were miracle and I never had any problems the only thing that has changed is their name they still take care of everything that I need. I don't buy cars a More

by mpaavolapops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Risko, Joe Smith, Dominick Ferrara, Austin Janco, Collin Gregory, Angela Darrell, Dylan Parr
Feb 23, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for your continued support and kind words! We're so glad to hear Angela and the team have made each visit at Gallatin Chrysler Dodge Jeep Ram a great one. We look forward to seeing you again!

February 20, 2026

Angela is great! Got everything we needed, including a recall repair, oil change and tire rotation, done in just about one hour! More

by Angelique.riordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
Feb 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Angela will be excited to hear your feedback! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram Service, and please come see us again down the road! Feedback like this is greatly appreciated.

February 17, 2026

Awesome experience! Seamless, smooth from start to finish. The staff were super friendly and helpful. Braedan was great!he was very personable and he even made sure our More

by nursejessrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Smith, Braedan Thaprasop
Feb 17, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

It's fantastic to hear that Braedan and our team made your car-buying experience smooth and enjoyable. We love to hear that the whole family felt welcome at Gallatin Chrysler Dodge Jeep Ram, Jess!

February 12, 2026

Both times I have been here I've been so disappointed i will go to another dealer. First time over 3.5 hrs to change my oil. Second time 1.5 hours to change oil. Than they trying to up charge me 1.785 More

by danschroeder50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Gregory, Angela Darrell, Dylan Parr
Feb 17, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Dan, we're really sorry to hear about the delays you experienced and the frustration it caused. It's certainly not what we aim for in terms of service efficiency or customer satisfaction. We'd love an opportunity to make this right and discuss any concerns you have regarding your visit. Please feel free to reach out. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

February 12, 2026

I have purchased at least 25 vehicles in my life, and this is the worst dealership I've ever encountered! I drove 90 minutes to the dealership. If I had any idea my experience would be this bad, I would More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, Dominick Ferrara, Faith H., Tim “Goodguy” Campbell
Feb 13, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Richie, I'm truly sorry to learn about the negative impression left from your visit. We value your feedback and I want to assure you that this is not the kind of service we aim for. If you could please reach out to me directly, I'd like an opportunity to discuss what happened during your visit and see how we can rectify the situation. Thank you, Robert Lisowski - Sales Manager - 908-327-5132

February 11, 2026

The whole experience was terrific. The young man was great and very professional. Give him 5 stars. More

by rameyeddielee6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braedan Thaprasop
Feb 11, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

There is nothing better than a great review. Thanks for giving Gallatin Chrysler Dodge Jeep Ram your business, Eddie!

February 11, 2026

Don’t buy a service/maintenance package from them. Got gipped by the finance manager who no longer works there! I wouldn’t buy a car from them again. First car buying experience and I have little posi More

by SPMIRACLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Null, Dominick Ferrara, Faith H.
Feb 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are sorry to hear about your negative experiences with our dealership. It is always our goal to provide exceptional experiences for all of our customers and we regret that we missed the mark here. If you're open to it, we'd like to learn more about what happened and see if there is anything that can be done to make things right. Please reach out to me when you have a moment. Daniel Mason - Service Manager - 615-206-9797 EXT 2233

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