Joseph Weil | Page 12

Fast Service Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or ro Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or rotation is always free. More

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Very Satisfied I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service depa I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service department having an oil change done and not having too wait for hours to have the service completed as I've had in the past with a previous dealership which I will not name any name; having appointment means you should be able to get in, in a timely manner and get out in a timely manner not have to sit. Russ Darrow Nissan did just what they say they will do and not have to sit and wait for long. Thank you so much for the great service I will be recommending the dealership to more people More

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Declining interest from service department I purchased a Toyota used from this dealership - our second used vehicle from them. We've been very satisfied up to now. I'm starting to have proble I purchased a Toyota used from this dealership - our second used vehicle from them. We've been very satisfied up to now. I'm starting to have problems with them not wanting to look into little problems though. I've been told twice now that I should take it to a Toyota dealer instead because they don't have the "expertise" to evaluate things. Then why should I go to their service department at all? More

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Every time I Go Here My Key Pad Is Messed Up I took my car in about 4 days ago for an oil change and tire rotation I was told I needed back brakes they were at 3mm thin and the front was fine the I took my car in about 4 days ago for an oil change and tire rotation I was told I needed back brakes they were at 3mm thin and the front was fine they were at 5mm I scheduled my brake job to be done today as I’m leaving the lot my dash reads low key battery so I use my other key I go in today for my brakes to be done they tell me my front brakes are at 6mm and my back brakes are new ok I proceed to my car and now my new key says low battery first they lied about how thin my brakes were just to get money then they changed me $20 more bucks for a battery I’m over russdarrow! More

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maintenance every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long f every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long for work to be completed on my vehicles. i have been coming here for years and plan to continue to come back for routine maintenance as needed. 2 thumbs up!!! -Norman Suber More

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terrible I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our s I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our standard oil change is $29.95. The coupon clearly stated Russ Darrow Nissan and it was NOT expired. The oil change felt rushed as non of my fliuds....windshield wiper and brakes, were topped off. Plus, the free 27-point inspection was completed by a novice and the service tech didn't have an answer as how much it would cost to fix the items identified....NOT even a ballpark. Next time I will take car somewhere else to get services PROFESSIONALLY done. More

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Fast, efficient, friendly Joe was super helpful and courteous. I appreciated that he brought the dirty air filter with him when he asked if I would like it changed. He was cour Joe was super helpful and courteous. I appreciated that he brought the dirty air filter with him when he asked if I would like it changed. He was courteous through the whole experience. The cashier was also friendly. More

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Efficient and thorough I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. More

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It’s like having a spa day for your car! Better than the be It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, ne It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, never a problem and the service department is #1 in my opinion!! They do an awesome job of maintaining my car! More

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Didn’t keep up your word I was told that I will get Nissan oil filter but in the service record shows non Nissan oil filter. Very disappointing. Rest is OK. I was told that I will get Nissan oil filter but in the service record shows non Nissan oil filter. Very disappointing. Rest is OK. More

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