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Joseph Weil
Joseph Weil | Page 11
Service Advisor
Russ Darrow Nissan of Milwaukee
11212 W Metro Auto Mall
Milwaukee, WI 53224
150 Reviews
My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.
Read moreDealership Experience
15 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.
150 Reviews
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150 Reviews of Joseph Weil
February 26, 2019
Bad experience I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. When I picked up the car it would not start. The only solution the technician offered was for me to rent a car from them. More
by One
February 23, 2019
Tire replacement Called Nissan to ask if I could bring my car in to get my tire replaced. They told me they had my tire in stock and all I needed was for them to take Called Nissan to ask if I could bring my car in to get my tire replaced. They told me they had my tire in stock and all I needed was for them to take off my spare tire to put a new one on. It took them two hours. I watched my car sit in the shop for an hour on a lift and did not see a single worker in there. When I finally went out to the service desk to ask how much longer it would be I found one person who went in to check. They came and said “they’re just finishing up”. Really they were just getting started? It should have taken them a half an hour to put this tire on. Ruined my day. The cashier was watching Netflix on her phone. I saw multiple employees standing around talking and not working. Joe was very personable and helpful, however. It was not his fault. I Will not be returning. More
by Mehar91
February 23, 2019
Oil change No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and ea No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and easy! More
by Scottsu22
February 14, 2019
Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. by phone. More
by Bear
February 09, 2019
My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the effort. More
by glenda38.fowler
February 06, 2019
Their great.. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. More
by Martiemb
Other Employees Tagged: Jessica Zurn
February 03, 2019
Car repair and diagnostic Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty wo Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty works as well.... More
by Talena
February 02, 2019
Maintenence Reciew I would recommend this dealer for car maintenance. Joe was incredible let helpful and timely. I will definitely be coming back again for my next servi I would recommend this dealer for car maintenance. Joe was incredible let helpful and timely. I will definitely be coming back again for my next service visit! More
by J.Campbell
February 01, 2019
Service The Advisor Joseph Weil of service told me what needed to be done. Explained Everything to a tee and took care of my problems and concerns. I do appr The Advisor Joseph Weil of service told me what needed to be done. Explained Everything to a tee and took care of my problems and concerns. I do appreciate everything that Rust Darrow does and I will always bring my vehicle back. Thanks again for a job well done More
by Chimney expert1
January 24, 2019
Nice and Accommodating My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation abou My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation about our families. I wish him the best. More
by LP
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