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Josh Bruce

Overview Reviews (596) Inventory (104)

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Josh Bruce

Josh Bruce | Page 2

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

596 Reviews

Overview Reviews (596) Inventory (104)

Dealership Experience

8 yrs

4.8

596 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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596 Reviews of Josh Bruce

October 03, 2026

Dealership Rating

Employee Rating

Seamless. In and out with no problems and no charge for the 10K mile service In and out with no problems and no charge for the 10K mile service More

by KENTCOMO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Oct 03, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re glad the 10,000-mile service on your Corolla Hatchback was seamless, problem-free, and at no cost. Hearing you were in and out without any hassle means a lot to our team.

October 02, 2026

Dealership Rating

Employee Rating

The mechanic Aaron was hot. He deserves a raise $$$ The service was great, he uses all the right tools! He deserves a raise $$$ The service was great, he uses all the right tools! More

by Kim.patrick22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Oct 02, 2026 -

Ken Ganley Toyota Pittsburgh responded

Hearing that our mechanic’s expertise and use of the right tools impressed you means a lot to our service department. We’re glad the service on your Toyota Camry went so smoothly.

October 02, 2026

Dealership Rating

Employee Rating

Service was friendly, quick and they did exactly what was needed. Even washed the car for us! needed. Even washed the car for us! More

by Jkerekes4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

Oct 02, 2026 -

Ken Ganley Toyota Pittsburgh responded

We’re glad our service team could handle exactly what was needed for your Camry Hybrid and provide a wash. Knowing you found our approach welcoming and efficient means a lot to us.

October 01, 2026

Dealership Rating

Employee Rating

They were very helpful. Everything was in a timely manner. They were very responsive and respectful Everything was in a timely manner. They were very responsive and respectful More

by RECKLEYJD

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 01, 2026 -

Ken Ganley Toyota Pittsburgh responded

Knowing that you found our service team helpful, prompt, and courteous means a lot to us. Thank you for trusting us with your Toyota Tacoma’s service.

September 30, 2026

Dealership Rating

Employee Rating

I was there for a state inspection and emissions check. They did the job reasonably quickly and I had no issues. They did the job reasonably quickly and I had no issues. More

by JOHNAMAJORS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Sep 30, 2026 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing our service department for your RAV4 Hybrid’s state inspection and emissions check. We’re pleased we could finish your inspection and check promptly and knowing you had no issues means a lot to us.

September 29, 2026

Dealership Rating

Employee Rating

We brought in two vehicles, my husband’s and mine, and Jeff and Joss worked on both of them. They were very nice, friendly, and professional. They explained everything clearly, and the wait wasn’t long at Jeff and Joss worked on both of them. They were very nice, friendly, and professional. They explained everything clearly, and the wait wasn’t long at all. Overall, we had a great experience. We had actually stopped coming to this location in the past because of an unpleasant experience with a front-desk staff member and had been traveling to South Hills instead, even though this dealership is much closer to us. I’m really glad we decided to give this location another try. The experience this time was completely different, and we’ll definitely feel comfortable coming back More

by Neupane.hema1994

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joss

Sep 29, 2026 -

Ken Ganley Toyota Pittsburgh responded

Clear, transparent communication and efficient service are at the heart of how our service department operates. Knowing you experienced friendly, professional care under Josh’s guidance and that wait times were brief means a lot to our service team. We look forward to welcoming you back for your Toyota RAV4’s future maintenance.

September 23, 2026

Dealership Rating

Employee Rating

They take advantage of the situation, extreme rip off I don’t recommend going there don’t recommend going there More

by Alsodsltan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Steve Sylvis

Sep 24, 2026 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 22, 2026

Dealership Rating

Employee Rating

Service desk staff were very professional Friendly. Predicted time to be done was perfect! Loved the coffee/latte/frappe machine. Bring back the warm chocolate chip cookies! Missed those. Predicted time to be done was perfect! Loved the coffee/latte/frappe machine. Bring back the warm chocolate chip cookies! Missed those. More

by WILLPAINTWILL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

Sep 23, 2026 -

Ken Ganley Toyota Pittsburgh responded

Your note about the coffee and latte station and accurate completion estimate reflects how we aim to make service convenient and pleasant. Knowing that our service desk staff delivered professional, friendly assistance on your Highlander means a lot to us. We appreciate your suggestion to bring back the warm chocolate chip cookies.

September 21, 2026

Dealership Rating

Employee Rating

good to customers and service he likes what he doing because it tells that he cares because it tells that he cares More

by cbbigi

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Masters, Jared Fleming, Steve Sylvis

Sep 21, 2026 -

Ken Ganley Toyota Pittsburgh responded

Knowing you felt well cared for by our team means a lot. Thank you for choosing to purchase a used Toyota Tacoma from our dealership.

September 19, 2026

Dealership Rating

Employee Rating

Nothing special Annual inspection Took a little longer than I expected. Waiting area needs improvement than I expected. Waiting area needs improvement More

by rbernarding

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Josh Bruce

Sep 25, 2026 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Sep 25, 2026 -

rbernarding responded

Trying to schedule an appointment on your website SUCKS, I tried 5 times with no success Fix the problem

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