Josh Bruce | Page 19

Josh explained everything that they were doing to my car and he was exceptionally knowledgeable. I felt very comfortable doing business with him and would definitely feel comfortable working with him again. and he was exceptionally knowledgeable. I felt very comfortable doing business with him and would definitely feel comfortable working with him again. He’s a pleasant man and trusted him, which was most important to me. More

by PATTYSTINSON Verified Customer Verified Customer

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Great service by all personal. TKS again Great job to Josh AND Stephen. Keep up the good work Larry Power TKS again Great job to Josh AND Stephen. Keep up the good work Larry Power More

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Going into the service, parts, and sales department has been a positive experience and extremely ready to navigate. Plenty of employees ready to assist from getting you into the right location to helping been a positive experience and extremely ready to navigate. Plenty of employees ready to assist from getting you into the right location to helping you get parts and service needs taken care of. More

by GILL879 Verified Customer Verified Customer

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Josh was busy but took care of me right away when he saw me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is up next year I will probably get another one or buy the one I currently have. The service department is the main reason I keep coming back. Thank you More

by MCB Verified Customer Verified Customer

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Josh was busy but took care of me right away when he saw me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is me. The inspection took a little over an hour & Josh said it would take 1-1.5 hours. I am on my 3rd vehicle from Ken Ganley Toyota. When my lease is up next year I will probably get another one or buy the one I currently have. The service department is the main reason I keep coming back. Thank you More

by MCB Verified Customer Verified Customer

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Scott Masters is a great salesman. No hassle, works with you. This isn't our first vehicle from him No hassle, works with you. This isn't our first vehicle from him More

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I bought a used ram. I got home and the ball joint was creaking. The service department replaced upper and lower control arms and stabilizer link at no charge. Loaned me I got home and the ball joint was creaking. The service department replaced upper and lower control arms and stabilizer link at no charge. Loaned me a brand new tundra for a day. Easy easy! Nick was an great guy /salesman! And Josh Bruce in the service department was amazing. Saved the loaner for me to get to work! Very satisfied. Can't wait to get the new tundra. More

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I’ve bought several cars in my lifetime and Dan was by far the best car salesman I’ve ever had. He made the whole process fast, easy and extremely enjoyable. I didn’t feel like a client, Dan is not your b far the best car salesman I’ve ever had. He made the whole process fast, easy and extremely enjoyable. I didn’t feel like a client, Dan is not your basic, pushy, arrogant car salesman. He actually made you know that he had my best interest in mind and it wasn’t just a sale. Dan was the only car salesman who ever took the time to show me exactly how everything in the car worked. In fact I own a Toyota already and he showed me things my last car salesman failed to show me. Thanks again Dan. Your The Best!!!! More

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Good guys, willing to work with me to get close to my budget while offering fair value. budget while offering fair value. More

by MAP Verified Customer Verified Customer

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Parked the car, pulled in to a tight space across from a pole and beside a fire hydrant. Of course we backed into the pole and damaged the bumper when leaving. Service tech took pics and said " this has bee pole and beside a fire hydrant. Of course we backed into the pole and damaged the bumper when leaving. Service tech took pics and said " this has been an ongoing problem" and that the Manager would call us to discuss repairs. Has been 2 weeks and no one has reached out. This type of customer service seems typical at Ken Ganley. I find other dealers offer better service. The question remaining is , Why use that particular parking spot? Why do they pull cars into spots instead of backing in so customers can pull forward to leave? or Why not pull the vehicle up to the door while you pay the cashier then you can walk out and leave? This is recommended as a safety precaution. All the other dealerships I've been to operate that way. It's the little details that make a difference and possibly avoid problems like this. More

by BOBTRESSA Verified Customer Verified Customer

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