Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 23

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
562 Reviews

Dealership Experience

7 yrs, 10 mos

4.8

562 Reviews

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562 Reviews of Josh Bruce

December 21, 2024

Dealership Rating
Employee Rating

everyone there is knowledgeable and helpful; i always leave with perceived value and questions answered More

by JKRAMER1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , John Mesko

Dec 21, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2024

Dealership Rating
Employee Rating

My TPMS light was blinking. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. More

by bobk9971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Jeff Petrick

Dec 21, 2024

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 11, 2024

Dealership Rating
Employee Rating

Pleased with the service. Will return for future service visits. Would recommend this dealership to others. More

by CGEALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

December 10, 2024

Dealership Rating
Employee Rating

The service employee was very kind and in formative. He went out of his way to help. However. It was a longer wait time than expected. Although there was a problem with online platform that was out o More

by harleynursembh
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 09, 2024

Dealership Rating
Employee Rating

The service people keep you informed on the progress of your service. Service seams to be slow More

by MOCHA1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Dec 09, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2024

Dealership Rating
Employee Rating

It’s easy to schedule service with them. They are very personable and thorough! They are also proactive with making you aware of upcoming vehicle needs. More

by lolamax0699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2024

Dealership Rating
Employee Rating

Repair job wasn’t properly done. Paid for two diagnostics that’s didn’t seem to happen. My car noise and unsteady continued as before and yet the mechanic stated that he didn’t feel More

by Djomoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Petrick

Dec 05, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 08, 2024

Djomoy responded

Sure

December 04, 2024

Dealership Rating
Employee Rating

Very courteous and professional. Advisor was very positive, even though in for warranty work, thanked us for bringing in our vehicle into their dealership. More

by CJFF237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2024

Dealership Rating
Employee Rating

Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. More

by rachel.oeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Lisa Onderko

Dec 02, 2024

Ken Ganley Toyota Pittsburgh responded

Rachel, thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2024

Dealership Rating
Employee Rating

Great service and quick result, realy great Dealer. and also excellent service from the staff More

by hendiyoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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