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Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 47

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
514 Reviews

Dealership Experience

7 yrs, 7 mos

4.8

514 Reviews

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514 Reviews of Josh Bruce

September 15, 2021

Dealership Rating
Employee Rating

Professional, caring and courteous Toyota Dealership with reliable, timely and affordable service. Highly recommend to family and friends. More

by RTOTH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Brashear, Front desk employee very polite and professional

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Sep 15, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2021

Dealership Rating
Employee Rating

They always provide great service. They people are incredibly nice and they do a great job in a timely fashion. I would highly recommend them. More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 03, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

September 02, 2021

Dealership Rating
Employee Rating

Was quoted a price one day and charged more once service completed. Was told would take 1-2 hours and was kept waiting almost 4 hours!! Incompetence all around. Will never be back. Will not reccomend them t More

by KATYSEDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 22, 2021

Ken Ganley Toyota Pittsburgh responded

Katy, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

August 31, 2021

Dealership Rating
Employee Rating

The windshield on my brand new 2021 Tacoma cracked while sitting parked on a hot day. Took a video before driving it showing that it was just a crack and no chip. The dealer refused to cover the defective w More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Robert Killmeyer

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Sep 17, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for your review, Chris. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 07, 2021

Dealership Rating
Employee Rating

Staff were very nice & informative, dealership was very clean. Would definitely recommend this place to my family & friends.And I would definitely come back again. More

by DC_SUPERMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis , Tony Brashear, Lisa Onderko

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Aug 07, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business. Thank you for helping to spread the word about us.

August 05, 2021

Dealership Rating
Employee Rating

It was excellent job done by everyone there keep on marching on it.will recommend to my friends and relatives.Thank u so much once again to Ganley Service More

by Indra Lamichhane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 05, 2021

Ken Ganley Toyota Pittsburgh responded

Indra, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Aug 06, 2021

Indra Lamichhane responded

Keep on rocking

July 22, 2021

Dealership Rating
Employee Rating

Ken Ganley Toyota is a very clean and an extremely comfortable environment. Everyone at the dealership was very friendly, personable, and quite helpful. I would definitely recommend Ken Ganley to anyo More

by Kolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall , Tony Brashear, John Fera, Shaun Muldoon

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Jul 22, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 15, 2021

Dealership Rating
Employee Rating

I'm forced to give a star. If it was up to me it would be a negative star. Untrained receptionist should not give advice More

by JENNPOLLITT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Onderko, Robert Ragland

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Aug 02, 2021

Ken Ganley Toyota Pittsburgh responded

Hello Jenn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2021

Dealership Rating
Employee Rating

Ken Ganley staff are consistently available, easy to schedule service with, and the staff are so friendly, courteous, and helpful. My car maintenance is in good hands. More

by CANINESHO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Killmeyer

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Jul 12, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

Dealership Rating
Employee Rating

Ken ganley Toyota is the best car dealer in Pittsburgh More

by PUSPA.KADARIYA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Robert Killmeyer, Steve Sylvis , Tony Brashear, Joe Brooks Jr., Richard Clausen, John Fera, John Mesko, Lisa Onderko

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Jun 28, 2021

Ken Ganley Toyota Pittsburgh responded

Puspa, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Tony, Josh, Lisa and our team were able to help, and we hope to see you again!

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