Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 49

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
514 Reviews

Dealership Experience

7 yrs, 7 mos

4.8

514 Reviews

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514 Reviews of Josh Bruce

June 02, 2021

Dealership Rating
Employee Rating

Jared has always been wonderful and helps with whatever we need. Josh in service was great when we had our venza towed out there. But I’m not very fond of Lisa in service. She was very defensive saying my More

by DSHOMN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 03, 2021

Ken Ganley Toyota Pittsburgh responded

While we're glad that Jared and John have provided you with great customer service, we're sorry to learn that you weren't fully satisfied with your experience. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry that we missed the mark here. Please don't hesitate to reach out to us directly if you would be willing to share some more detail. Thank you for choosing Ken Ganley Toyota, we hope you will give us another opportunity to serve you!

May 29, 2021

Dealership Rating
Employee Rating

Your team did a great job for me. They met me promptly and assisted me in a very timely manner with my loaner vehicle. I very much appreciated their expertise. More

by BGLINKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2021

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

May 03, 2021

Dealership Rating
Employee Rating

I had my. Oil changed and tires rotated. Josh Bruce was my technician. Also I have dealt with. Gary Fritch ( in sales ). I have always. Had great service with this dealership. I had a recall I didn’t know More

by Sara0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Fritch

May 04, 2021

Ken Ganley Toyota Pittsburgh responded

Sara, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Josh, Gary and our team were able to help, and we hope to see you again!

April 30, 2021

Dealership Rating
Employee Rating

Service is good.when l call for certain time it’s available.what I am disappointed in was the added charges added to my statement, which in earlier oil changes never existed. More

by SOJO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to submit a review. We take pride in good customer service and happy to hear we provided good service however regret that you are disappointed about the added charges. If you would like to further discuss your concerns, feel free to reach out to us at your convenience.

April 21, 2021

Dealership Rating
Employee Rating

It is the best dealer sheep in our city. I never had problem with them and always recomended it to my friends. Thank you for your buisness, take care and stay healthy. More

by LZREMNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall, Steve Sylvis , Tony Brashear, Lisa Onderko

Apr 21, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

April 19, 2021

Dealership Rating
Employee Rating

Very efficient and friendly. Staff was very polite and explained all they did. I liked the fact they asked me if I had any questions about visit. More

by RWMAY330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Toyota Pittsburgh responded

Thanks for your review! We're glad you enjoyed working with our team, and we're always happy to answer any questions you may have. Thank you for choosing Ken Ganley Toyota!

April 16, 2021

Dealership Rating
Employee Rating

Service was good and the staff was very friendly as always. The waiting area is also comfortable. The staff does a good job explaining the work that needs to be done. More

by First Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 18, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive service experience working with Josh! We sincerely value your business and look forward to your next visit.

April 15, 2021

Dealership Rating
Employee Rating

They have a very comfortable waiting area. The service is always quick and efficient, and the staff is very pleasant and helpful. They also have a nice clean restroom. More

by DORISBRAUN1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 16, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2021

Dealership Rating
Employee Rating

My experience was unique from start to finish .Would highly recommend anyone looking at Toyota to consider Ken Ganley. Rodrigo and Chris P. made it happen. Chris P. went over the top on many aspects o More

by stangrider1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Rodrigo Van Grieken , John Mesko

Apr 11, 2021

Ken Ganley Toyota Pittsburgh responded

Stan, Thank you for your business and this review. We're happy to hear Rodrigo, Chris, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2021

Dealership Rating
Employee Rating

I always have a GREAT experience at Ken Ganley Toyota! Thanks Josh for taking good care of my Camry as you always do! You are the best! More

by LoriA501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2021

Ken Ganley Toyota Pittsburgh responded

Lori, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again.

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