Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce | Page 5

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
596 Reviews

Dealership Experience

8 yrs

4.8

596 Reviews

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596 Reviews of Josh Bruce

July 30, 2026

Dealership Rating
Employee Rating

Delivered what was promised. Waiting room was comfortable, beverages and snacks available, TV visible from all seats. Easy least More

by SBYRD1243
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jul 30, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for trusting us with your Toyota Camry service. We’re pleased to hear the waiting area felt comfortable and the refreshments and TV setup added to your experience. We appreciate your feedback about the smooth process and look forward to helping you again.

July 27, 2026

Dealership Rating
Employee Rating

Came through for me and fixed my car in house instead of sending me to Nissan. I didn't have to pay anything. Very satisfied! More

by SKLINGENFELTER
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jul 27, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience. We’re glad our team took care of your Nissan Rogue in house without sending you to Nissan and at no cost. It’s great to hear you’re very satisfied.

July 26, 2026

Dealership Rating
Employee Rating

Well I never had Josh Bruce so I gave him a 1. Rich Grove was my salesman who was personable, worked with me till I was satisfied and as a widowed older woman buying her first car without her husb More

by JKFIG1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming , Josh Bruce

Jul 26, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing a new Toyota RAV4 and sharing your feedback. We’re happy our sales team treated you with respect and answered all of your questions. Enjoy your RAV4 and please reach out if we can help in the future.

July 24, 2026

Dealership Rating
Employee Rating

Josh Bruce is the best in the game 12/10 would recommend. Bob the service manager also goes above and beyond !!! Best Toyota dealership around for sales/service/parts !!! More

by Sladelindgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate you recommending our sales, service, and parts team. It’s wonderful Josh made such a positive impression and our service manager went above and beyond for your Toyota Tacoma. We look forward to assisting you again.

July 24, 2026

Dealership Rating
Employee Rating

Everyone is friendly and helpful. It is a nice benefit not to have to pay for inspection. I like that you washed my car. More

by LPROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Jul 24, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate you recognizing our team’s friendly and helpful service. It’s great to hear that the complimentary inspection and the wash for your Toyota RAV4 added convenience. We look forward to assisting you again.

July 23, 2026

Dealership Rating
Employee Rating

All were extremely polite, helpful, knowledgeable, and we felt good about entire experience. I'd direct anyone their business. More

by DONALDRMSBRG
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jul 23, 2026

Ken Ganley Toyota Pittsburgh responded

We’re delighted to hear Josh and the team were polite, helpful, and knowledgeable throughout your visit. Thank you for trusting us with your Toyota Tacoma service and for recommending us. We look forward to assisting you again.

July 19, 2026

Dealership Rating
Employee Rating

Kid friendly play area quick service friendly staff The bathroom needs more attention Appointment availability was good More

by SOBUSEK
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jul 23, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for leaving such a positive review! We are so glad to hear you and your family enjoyed our kid-friendly play area and had a quick and friendly experience with our team. We appreciate your feedback about the bathroom and will make sure to address it. We also strive to make our appointments convenient for our customers. Thank you for choosing our business.

July 06, 2026

Dealership Rating
Employee Rating

Really poor that I was not advised of the warranty for my coolant bypass valve before spending over 200 to have it diagnosed. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Sylvis

Jul 08, 2026

Ken Ganley Toyota Pittsburgh responded

Hello Jess, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 05, 2026

Dealership Rating
Employee Rating

This is my 3rd car from this dealership and I highly recommend them as their customer service and service dept is wonderful. Easy to work with and excellent people to work with. More

by RISAHERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for choosing us again for your Toyota and for recommending our team. We’re delighted our sales and service teams made your new Toyota 4Runner Hybrid purchase so seamless. We look forward to welcoming you back.

July 04, 2026

Dealership Rating
Employee Rating

They're always friendly, they remember my dog and ask about her son the time. The receptionist Rita is an absolute delight and a very kind woman I hope she gets taken care of the way she deserves More

by MMAFFEO
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Jul 04, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for your five-star review. We’re glad our team remembered your dog, asked about your son, and will pass along your kind words to Josh at reception. We appreciate being entrusted with your Toyota RAV4 and look forward to your next visit.

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