155 Reviews
Write a Review155 Reviews of Josh Cash
March 02, 2024
My service advisor, Joshua Cash, was excellent during the time that my car was at the dealership. He went out of his way to keep me informed of the status of my recall repair, given the fact that the parts t time that my car was at the dealership. He went out of his way to keep me informed of the status of my recall repair, given the fact that the parts took one week to arrive after I dropped my car off. The repair was supposed to be done the day my car was brought into the dealership only to sit there for six days before the part became available. I was offered a loaner vehicle, which I declined, because we had another vehicle in the household to use. I received a call from Bmw advising that the part was available and would I like to make an appointment to come in and have the work done. Why someone called me to tell me the part was there when it was not made it a very frustrating week waiting for the part to arrive and for my car to be finished. More
February 24, 2024
Josh did a fantastic job as the service coordinator. I’m not happy with the issue and cost - a blocked windshield wiper strainer costs $300+ to repair. I have never heard of such a thing and the coincid I’m not happy with the issue and cost - a blocked windshield wiper strainer costs $300+ to repair. I have never heard of such a thing and the coincidence is very strong - I was just there for an oil change and the next day I couldn’t wash my windshield. Hmm More
February 19, 2024
Once again Josh worked a miracle when our X5 started leaking. He got us in quickly, diagnosed the problem, worked with warranty people and got our car back quickly. Josh is the reason we keep coming bac leaking. He got us in quickly, diagnosed the problem, worked with warranty people and got our car back quickly. Josh is the reason we keep coming back for service, thank you! More
Other Employees Tagged: Juan Carlos- maintenance tech