Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 2

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
178 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

178 Reviews

Write a Review

178 Reviews of Josh Chaffin

November 01, 2026

Dealership Rating
Employee Rating

I purchased my Ionic 5 several years ago at another dealership down valley but found Palm Springs Hyundai one Saturday afternoon when I had a issue with the car. My dealer service department was not o More

by dvmartelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2026

Hyundai of Palm Springs responded

We're glad Josh could help resolve the problem with your Hyundai IONIQ 5 when you needed assistance. Your recognition of his integrity and professionalism means a great deal to us, and we're grateful you continue to choose our service team. Hyundai of Palm Springs Team Palm Springs, CA

October 30, 2026

Dealership Rating
Employee Rating

The service was great and very professional I appreciate the care and courtesy of the staff. Especially Josh More

by marv_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Hyundai of Palm Springs responded

Your recognition of Josh and our service team means a lot to us. We’re glad you felt well cared for during the service on your Hyundai Tucson Hybrid. Hyundai of Palm Springs Team Palm Springs, CA

October 30, 2026

Dealership Rating
Employee Rating

I my appointment was easy to xx up & kept on time from start to finish. The place is very pleasant & clean. Josh was able to help with questions I had & always cares about his service for my needs More

by lindadrewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Hyundai of Palm Springs responded

We’re glad scheduling was straightforward and the service on your Hyundai Santa Cruz stayed on track from start to finish. It’s also good to know you found our space welcoming and tidy, and that Josh answered your questions with care. Hyundai of Palm Springs Team Palm Springs, CA

October 27, 2026

Dealership Rating
Employee Rating

I brought my car to be serviced last Friday Oct 23,2026 and the reception was friendly and professional I dropped my car and it was serviced in a short time. I am very happy with the service and they even More

by hmprhilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear your service experience at Hyundai of Palm Springs was friendly, professional, and efficient. It's wonderful to know your vehicle was serviced quickly, returned freshly washed, and provided great value. We truly appreciate your kind words and look forward to serving you again in the future!

October 26, 2026

Dealership Rating
Employee Rating

Josh was amazing AS USUAL BUT SERVICE DROPPED THE BALL! !!!! DID NOT TAKE CARE OF THE PROBLEM 1ST TIME HAD TO TAKE IN AGAIN THE NEXT DAY 3 HR WAIT TOOK THE QUICK FIX DID NOT WORK NEEDED A NEW BATTERY More

by rose.ohio2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Hyundai of Palm Springs responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Palm Springs. Hyundai of Palm Springs Team Palm Springs, CA

October 26, 2026

Dealership Rating
Employee Rating

Josh is amazing- I was on a weekend getaway when my car was giving me trouble. Josh came to my rescue, so helpful and made a stressful feel like it was nothing. Had me involved every step of the way! T More

by Ramiro Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Hyundai of Palm Springs responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hyundai of Palm Springs Team Palm Springs, CA

October 26, 2026

Dealership Rating
Employee Rating

Josh is always very helpful. I will be turning in my lease at lease end, more reasons that I have time to tell. More

by Kmartin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Hyundai of Palm Springs Team Palm Springs, CA

October 24, 2026

Dealership Rating
Employee Rating

I consistently receive excellent service, attention and quality of care. Josh is exceptional and couldn’t be happier with this wonderful Palm Springs dealership. More

by shap28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Hyundai of Palm Springs responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Palm Springs. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

Dealership Rating
Employee Rating

I have been going there for nearly 10 years and I've never been disappointed More

by annaloredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fleig

Oct 22, 2026

Hyundai of Palm Springs responded

Knowing that we’ve never disappointed you over nearly ten years means a great deal to our team. Thank you for trusting us with your used Elantra purchase and for your continued loyalty. Hyundai of Palm Springs Team Palm Springs, CA

October 21, 2026

Dealership Rating
Employee Rating

Service is always great. Josh is always very helpful and gets things done right. Thank youJosh More

by desertsandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Hyundai of Palm Springs responded

Knowing that service on your Hyundai Sonata Hybrid consistently meets your needs is rewarding. We’re glad Josh could be so helpful and make sure everything was done right. Hyundai of Palm Springs Team Palm Springs, CA

2
...

Dealership Inventory (240 Vehicles)

new 2026 Hyundai Tucson car, priced at $38,449
2026 Hyundai Tucson
new
Ecotronic Gray exterior
Unknown
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $40,966
2026 Hyundai Palisade
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai TUCSON Plug-In Hybrid car, priced at $45,884
2026 Hyundai TUCSON Plug-In Hybrid
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
2026 Hyundai Santa Fe
new
Serenity White exterior
Unknown
All-wheel Drive
new 2027 Hyundai Palisade Hybrid car, priced at $61,359
2027 Hyundai Palisade Hybrid
new
Robust Emerald Pearl exterior
Automatic
All-wheel Drive
new 2027 Hyundai Palisade Hybrid car, priced at $61,459
2027 Hyundai Palisade Hybrid
new
Creamy White Pearl exterior
Automatic
All-wheel Drive