Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
160 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

160 Reviews

Write a Review

160 Reviews of Josh Chaffin

October 22, 2026

Dealership Rating
Employee Rating

I have been going there for nearly 10 years and I've never been disappointed More

by annaloredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Fleig

Oct 22, 2026

Hyundai of Palm Springs responded

Knowing that we’ve never disappointed you over nearly ten years means a great deal to our team. Thank you for trusting us with your used Elantra purchase and for your continued loyalty. Hyundai of Palm Springs Team Palm Springs, CA

October 21, 2026

Dealership Rating
Employee Rating

Service is always great. Josh is always very helpful and gets things done right. Thank youJosh More

by desertsandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Hyundai of Palm Springs responded

Knowing that service on your Hyundai Sonata Hybrid consistently meets your needs is rewarding. We’re glad Josh could be so helpful and make sure everything was done right. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

Dealership Rating
Employee Rating

All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

Dealership Rating
Employee Rating

Very good service and prompt. will return for future services.All service in service department were very helpful. More

by johnanthony66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

We’re glad our service department could provide prompt and helpful support for your Hyundai Kona. Knowing you’ll return for future service means a great deal to our team. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

Dealership Rating
Employee Rating

Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

Dealership Rating
Employee Rating

Thank you Josh, and the rest of the service team. Service with a smile is always pleasant. More

by fjryancey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Oct 19, 2026

Hyundai of Palm Springs responded

Knowing our team’s warm approach made your service experience enjoyable is rewarding. Josh and our service team appreciate your kind words about the service on your Santa Fe and your five-star rating. Hyundai of Palm Springs Team Palm Springs, CA

October 17, 2026

Dealership Rating
Employee Rating

It is always a pleasure interacting with all service reps/techs - Cindy, Eric, Josh. They all handle my service needs promptly, efficiently, helpfully and even pleasant snd fun. George has a stellar More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Oct 17, 2026

Hyundai of Palm Springs responded

Hearing that Cindy, Eric, and Josh handled your service needs so efficiently and in such an enjoyable way means a lot to our service team. Our team is pleased we could address your service needs for your Hyundai Sonata quickly while making each visit a positive experience. Hyundai of Palm Springs Team Palm Springs, CA

October 16, 2026

Dealership Rating
Employee Rating

Service staff is great. I paid over $200 for a premium oil change. I was charged a credit card fee of 3% on this service. I was shocked! Other providers have oil cha More

by mogley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear that our service team has provided a positive experience for you. We also appreciate your candid feedback regarding the cost of service and the credit card processing fee. Thank you for your continued trust in Hyundai of Palm Springs, and we look forward to serving you again in the future.

October 15, 2026

Dealership Rating
Employee Rating

I am willing to drive 27 miles one way to have our vehicles serviced at PS Hyundai for one one reason, and his name is Josh Chaffin. He is a great example of what a service advisor should be. He is ho More

by redrojo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Hyundai of Palm Springs responded

Knowing you’re willing to drive 27 miles for Josh’s assistance at our service department means a lot to us. Josh embodies honesty and attentiveness in every interaction. We’re glad he took the time to address your concerns during service on your Hyundai Kona. Hyundai of Palm Springs Team Palm Springs, CA

October 15, 2026

Dealership Rating
Employee Rating

The Service dept is always patient and gracious. They do their best to find and fix any issues More

by ed83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Oct 15, 2026

Hyundai of Palm Springs responded

Knowing you find our service department patient and courteous means a lot to our team. Our team is pleased we could help find and fix any issues with your Hyundai IONIQ 5. Hyundai of Palm Springs Team Palm Springs, CA

1
...

Dealership Inventory (296 Vehicles)

new 2025 Hyundai Kona car, priced at $23,117
2025 Hyundai Kona
new
Atlas exterior
CVT
Front-wheel Drive
2027 Hyundai Santa Fe
new
White exterior
Automatic
Front-wheel Drive
new 2027 Hyundai Palisade car, priced at $61,359
2027 Hyundai Palisade
new
Emerald Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $54,284
2026 Hyundai Palisade
new
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Hyundai TUCSON Plug-In Hybrid car, priced at $45,884
2026 Hyundai TUCSON Plug-In Hybrid
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai ELANTRA HEV car, priced at $27,449
2026 Hyundai ELANTRA HEV
new
White exterior
Automatic
Front-wheel Drive