Josh Clark
Josh Clark at Owen Ford
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Josh Clark | Page 2

Service Manager

Owen Ford

1500 N Michigan Ave
Marshall, IL 62441

Contact Me
not yet
rated
27 Reviews

I have been here at Dorsett Ford since November 2012. I am from Marshall, IL. I’m married and have two wonderful boys. My family and I love to be outdoors. When the weather is nice, you can find us riding our side by side, camping, fishing, and enjoying time with friends! I take great pride in making sure that my customers are receiving excellent customer service. In my opinion, customers are the most important part of any business. Without the customer, I wouldn’t be able to do what I love each day!

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

Service and Parts Manager Master Certified

Warranty Administrator Master Certified

not yet
rated

27 Reviews

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27 Reviews of Josh Clark

June 05, 2018

Dealership Rating
Employee Rating

3am and broke down The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at More

by DeadHorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees like Shane, Josh and the entire service department, and we are thankful for customers like you. Your business is greatly appreciated! Respectfully, Joe Jacobson, GM

June 05, 2018

Dealership Rating
Employee Rating

Excellent Took our 2018 Raptor in for recall problem to be fixed. Service department was very friendly and helpful. Explained what they were checking Very More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 01, 2018

Dealership Rating
Employee Rating

Great service, great people Our car broke down at a gas station nearby on our way from central Texas to Ontario, Canada, got it towed here. The boys at Dorsett got us up and runn More

by Moose713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock, Ryan Walton , Lester (also gets 5 stars)

Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We sincerely hope your travels go smoothly in the future. Sorry you had trouble on the road trip however it was a blessing to get to meet you! Respectfully, Joe Jacobson, GM

May 30, 2018

Dealership Rating
Employee Rating

Service The crew is very attentive to my questions. It's also nice that the Service Dept will pick up my vehicle at my workplace and bring it back when they More

by tnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock, Matt Hain

Jul 02, 2018

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

May 26, 2018

Dealership Rating
Employee Rating

Extremely good This service department has a great 5 star service department. I truly appreciate how polite they where they had the parts on hand and got my car ba More

by jimcraine869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Owen Ford responded

We know our customer's TIME is very important; we try to get your vehicle back quickly; however first we want to try and fix it right the first time. Thank you for the kind words and 5 star rating. As always, our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 26, 2018

Dealership Rating
Employee Rating

Awesome service Our community is lucky to have these guys here to take care of our vehicle needs! I would recommend them to anyone not only are they honest but they a More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hain

May 29, 2018

Owen Ford responded

Appreciate the recognition, we are here in your community - we are here to help everyone in the City of Marshall, Clark County and the surrounding area. Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 26, 2018

Dealership Rating
Employee Rating

Great service from Josh Clark! Great overall customer service! Would highly recommend Dorsett Ford to anyone! Josh Clark Gets me fixed up every time I'm in need of a repair! More

by Shelbypaige8791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 26, 2018

Dealership Rating
Employee Rating

Very nice and helpful They are always ready and eager to help me with my vehicular problems. My car always is returned to me in great working condition. They are pretty gre More

by Lexis18
Recommend Dealer
Yes

Other Employees Tagged: Matt Hain

May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 26, 2018

Dealership Rating
Employee Rating

Above and beyond quality and experience I love the service dept staff Josh Clark is the best Matt Hain is the best Mechanic always helpful going above and beyond always exceeding More

by Nursing asst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Matt Hain

May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 26, 2018

Dealership Rating
Employee Rating

Great customer service! My husband works on the road. He called and was needing to get his truck serviced before heading out. Josh and Shane were able to get him in that morn More

by kc1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock

May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

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