Josh Clark
Josh Clark at Owen Ford
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Josh Clark | Page 3

Service Manager

Owen Ford

1500 N Michigan Ave
Marshall, IL 62441

Contact Me
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rated
27 Reviews

I have been here at Dorsett Ford since November 2012. I am from Marshall, IL. I’m married and have two wonderful boys. My family and I love to be outdoors. When the weather is nice, you can find us riding our side by side, camping, fishing, and enjoying time with friends! I take great pride in making sure that my customers are receiving excellent customer service. In my opinion, customers are the most important part of any business. Without the customer, I wouldn’t be able to do what I love each day!

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

Service and Parts Manager Master Certified

Warranty Administrator Master Certified

not yet
rated

27 Reviews

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27 Reviews of Josh Clark

May 25, 2018

Dealership Rating
Employee Rating

Excellent service I was looking to buy a 2017 Limited F150 a few months earlier. One came through the Dorsett dealership with low miles and Shawn text me and let me kno More

by Limited 150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Matt Hain

May 29, 2018

Owen Ford responded

Shawn always focuses on helping his customers. Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 24, 2018

Dealership Rating

Work done on a recall I had a recall on my 2003 Mercury Marquis. And Shane Shamtrock came to my house and got my car . Which he had ordered parts. But I really like the ser More

by gosnell1955
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock, Nathan Leitch

May 29, 2018

Owen Ford responded

Glad to hear your happy, additionally Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 18, 2018

Dealership Rating
Employee Rating

Wow!!!! Their service department is top notch! They get you in fast and fix it right. The salesman are the best in the business! They give you all the info an More

by Ford lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Owen Ford responded

I am just thankful we could help you out - additionally, thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 16, 2018

Dealership Rating
Employee Rating

Top Notch! The Dorsett Ford staff is exceptional! Always very friendly and helpful! I would recommend them for purchasing and vehicle maintenance. They are alway More

by TashaDFFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Joe Jacobson, Shane Santrock , Brett Bloom, Tsali Lough

May 29, 2018

Owen Ford responded

Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

May 11, 2018

Dealership Rating
Employee Rating

Exceptional Service Tsali, Joe and Shawn were all great to work with. They were very courteous and professional but also friendly and fun. Josh and Shane in the service More

by lsd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Walton, Joe Jacobson, Shane Santrock , Tsali Lough

May 29, 2018

Owen Ford responded

Another satisfied Service Customer, who bought a car! Thank you for the kind words and 5 star rating. Our goal is excellent service and great deals. We are glad to hear you enjoyed working with our team. We sincerely welcome you to the Dorsett Ford Family. Best Regards, Joe Jacobson, GM Dorsett Ford of Marshall, IL

March 22, 2018

Dealership Rating
Employee Rating

Great Service We bought our Lincoln MKZ in Champaign,IL. It wasn't always convenient to take the car in for maintenance with it being over an hour drive. Just 8 More

by Penny,17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock

Mar 23, 2018

Owen Ford responded

Thank you for the 5 Star review - Josh, Shane and the entire Technician Team are always ready and willing to assist all customers, regardless of the Make/Model. Taking care of Marshall and the surrounding area's cars is a Top Priority for the Service Team. Look forward to seeing you again soon! Respectfully, Joe Jacobson, GM

March 20, 2018

Dealership Rating
Employee Rating

Great service people They always know me when I come in and try to get me the best appointment that fits my schedule. Price-wise, Dorsett Ford is very competitive. Reliabl More

by mrvic06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock

Mar 23, 2018

Owen Ford responded

Thank you for the great review and feedback. Josh and Shane work hard to make sure our customers are taken care of after the sale. Respectfully, Joe Jacobson, GM

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